Ratings based on 26 Verified Reviews

3.1 out of 5
33% of guests recommend
3.1 Room cleanliness
3.1 Service & staff
3.1 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 23 Dec 2023
Riza was very helpful and meek. The facility is very basic but in an ok area with food choices and some pubs around. Convenient to where I want to go but walls are very thin. Can hear all the snores and noises from neighbors, feel the vibration of their mobile phones through my wall and smell the smokers of cigarettes from their room. I couldn't breathe in that sense and no way to air the room. However due to its location and reasonable budget pricing, I might return
Comment from Hotel Management
24 Dec 2023 by Reservation, Hotel Management
Dear guest, thank you so much for the kind review. we work really hard to offer the best accommodation service to you, so we are happy to see that reflected in your recent visit. we are really glad to receive your review. Looking forward to see you again in the near future Best regards, Bluemoon Boutique Hotel, Sri Hartamas
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Sep 2023
1 out of 5
by A verified traveler

Posted 27 Jul 2023
quality is bad n hv to upgrade
Comment from Hotel Management
28 Jul 2023 by MALIK, Hotel Management
Dear happy Guest, thank your for taking the time to review your stay with us. We truly appreciate your suggestion and trust in us. Please be informed we will look into this matter and will be raised to the management attention. Your feedback is very valuable to us as we work to be better each and every day. Hope to see you soon in your next visit. Best regards
4 out of 5
by A verified traveler

Posted 3 Mar 2023
comfortable
Comment from Hotel Management
3 Mar 2023 by Manager, Hotel Management
Dear happy Guest, thank your for taking the time to review your stay with us. We truly appreciate your suggestion and trust in us. Please be informed we will look into this matter and will be raised to the management attention. Your feedback is very valuable to us as we work to be better each and every day. Hope to see you soon in your next visit. Best regards
3 out of 5
by A verified traveler

Worth of pricing

Posted 7 Dec 2022 on Hotels
Good location, poor condition and poor service.
Comment from Hotel Management
3 Mar 2023 by Manager, Hotel Management
Dear happy Guest, thank your for taking the time to review your stay with us. We truly appreciate your suggestion and trust in us. Please be informed we will look into this matter and will be raised to the management attention. Your feedback is very valuable to us as we work to be better each and every day. Hope to see you soon in your next visit. Best regards
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Dec 2019 on Hotels
3 out of 5
by Simon

Posted 24 Dec 2017 on Hotels
The room had cigarette smell.
Comment from Hotel Management
26 Dec 2017
Dear Guest, thank you for taking the time to review your stay with us. We apologize for the inconveniences that you experienced during your stay and we will try our best to improvise our services. We hope to welcome you back to the hotel in the near future. Best Regards, -The Management-
2 out of 5
by Muhammad Zaid

below average

Posted 16 Oct 2017 on Hotels
the photo in the promotion is different than the room that I got (deluxe queen). The site promoted free parking, yet, no FREE PARKING was available. it was just normal parking that we had to pay, and the parking area is very limited.
Comment from Hotel Management
3 Nov 2017
Dear Guest, thank you for taking the time to review your stay with us. We apologize for the inconveniences that you experienced during your stay and we will try our best to rectify this problem to avoid further issue like this to happen again. We hope to welcome you back to the hotel in the near future. Best Regards, -The Management
4 out of 5
by Ravinder

This traveler left a rating score only Posted 24 Jul 2017 on Hotels
3 out of 5
by nurhasnira

Posted 16 May 2017 on Hotels
ok. but had problem with parking