AMI Suites Reviews

Dear Mr. John,Thank you for taking the time to leave feedback regarding your stay at our hotel. We value all guest feedback as it helps us to continually improve our services.We're sorry to hear that your experience did not meet your expectations. We strive to provide exceptional service and accommodations to all our guests, and we regret that we fell short during your visit.If there are specific issues or concerns you would like to discuss further, please don't hesitate to reach out to us directly. Your satisfaction is important to us, and we would appreciate the opportunity to address any areas where we may have fallen short.Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Sincerely,William, Rooms Division Manager

Dear Chee,Thank you so much for taking the time to share your experience with us. We are delighted to hear that our front desk staff met your expectations with their friendliness and professionalism. Ensuring our guests feel welcome and well taken care of is always our top priority.We're thrilled that we could accommodate your request for room tidying and cleaning before 2pm. It's our pleasure to ensure that your stay is as comfortable and convenient as possible.We sincerely apologize for any inconvenience caused by the malfunctioning air conditioning unit. I'm glad to hear that our team was prompt in addressing the issue and getting it fixed for you. Your comfort is paramount to us, and we appreciate your patience and understanding as we resolved the matter.Thank you again for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,William, Rooms Division Manager

Dear Ms. Judy,Thank you for choosing to stay with us during your visit to Kuala Lumpur, and for taking the time to share your experience. We're thrilled to hear that your stay at our hotel met your expectations and contributed positively to your overall experience.It's wonderful to know that our convenient location near MITEC and Publika Shopping Gallery suited your needs perfectly, allowing you to enjoy your niece's concert and explore the surrounding area with ease.We greatly appreciate your kind words regarding our comfortable and spacious Comfy Two Bedroom, as well as the cleanliness of our hotel. Ensuring our guests' comfort and satisfaction is our top priority, and we're delighted to learn that you found both aspects to be exceptional.Your commendation of our friendly and helpful staff is truly heartening. We strive to provide personalized and attentive service to all our guests, and it's rewarding to hear that our team members went above and beyond to address your concerns promptly and assist with your inquiries and travel arrangements.Your feedback is invaluable to us, as it helps us continuously improve and refine our services. We genuinely appreciate your patronage and hope to have the pleasure of welcoming you back for another memorable stay in the near future.Warm regards,William, Rooms Division Manager

Dear Anonymous,Thank you for taking the time to rate our hotel with a perfect score of 10/10. Your feedback is greatly appreciated, and we're thrilled to hear that you had such a positive experience during your stay with us.We strive to provide exceptional service and create memorable experiences for all of our guests, and it's wonderful to know that we met your expectations. If you have any specific feedback or suggestions on how we can further improve, please don't hesitate to reach out to us.We hope to have the pleasure of welcoming you back to our hotel in the future.Warm regards,William, Rooms Division Manager

Dear Nafis, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. In the meantime, Stay Safe! Yours Sincerely, PRITHIBHA | AMI Suites

Dear Sinyueh,Thank you for taking the time to share your detailed review of your recent stay with us at AMI. We're delighted to hear that you found our location convenient for your business trip to MITEC and that you enjoyed the spaciousness of your apartment and the beautiful views from the floor-to-ceiling windows.We appreciate your understanding regarding the elevator wait times during the busy exhibition period. We strive to accommodate all our guests and will look into ways to improve this experience in the future.We're glad you enjoyed the breakfast, and we apologize for the wait on the first day. It's great to hear that the rest of your stay was more enjoyable in that regard. Your feedback about our reception area and the communication with our staff via WhatsApp is also much appreciated—we’re happy to know that we could assist you promptly.We understand that the distance to the KLCC area can be a consideration for our guests, and we appreciate your suggestion regarding transportation. We aim to provide convenience with our onsite convenience store, and we're pleased that you found it well-stocked for your needs.Thank you again for your insights. We hope to welcome you back soon for another enjoyable stay!