Ratings based on 17 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.8 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Aug 2024
Friendly staff. Decent room
by A verified traveler
Posted 7 Jul 2024
An amazing and clean place at a cheaper price.
by A verified traveler from Mississauga
Posted 24 May 2024
The hotel place it self located at Kotarya complex in the 5th place is fine ,area around usually busy with people and traffic
Otherwise it is fine and i recommend to stay again
Ashraf Hassan
Comment from Hotel Management
12 Jun 2024 by Philip Empaling, Hotel Management
Dear Mr Ashraf, Warmest Greetings from Aces Hotel, Kuala Lumpur. Many thanks for choosing to stay with us and provide us with your valuable feedback. We are delighted to read that you had a pleasant stay with us. Your comments are much appreciated as guests’ feedback is of utmost important to us in order to continuously improve our services and facilities to ensure the expectations and satisfaction of our valued guests. It will be our pleasure to welcome you back with us soon. Sincerely, Philip Empaling Duty Manager Aces Hotel, Kuala Lumpur.
by A verified traveler from Mississauga
Posted 23 May 2024
Quiet clean property located in the 5th mall connected to a small shopping center in kotraya complex building , i recommend this hotel n will stay again next time
Comment from Hotel Management
12 Jun 2024 by Philip Empaling, Hotel Management
Dear Mr Ashraf, Warmest Greetings from Aces Hotel, Kuala Lumpur. Many thanks for choosing to stay with us and provide us with your valuable feedback. We are delighted to read that you had a pleasant stay with us. Your comments are much appreciated as guests’ feedback is of utmost important to us in order to continuously improve our services and facilities to ensure the expectations and satisfaction of our valued guests. It will be our pleasure to welcome you back with us soon. Sincerely, Philip Empaling Duty Manager Aces Hotel, Kuala Lumpur.
by A verified traveler
Posted 19 Apr 2024 on Hotels
A relatively new hotel situated in a small block opposite China Town. Has a lift to the 5th floor reception area. Room was clean and they provided shampoo, shower gel & water daily. Daily housekeeping available too.
Despite being right on a busy main road there is no noise disturbance. It’s a great location for restaurants, food vendors & markets. Central Market is a 5 minute walk along with lots of sightseeing spots.
Would recommend this hotel for your stay in KL.
Comment from Hotel Management
12 Jun 2024 by Philip Empaling, Hotel Management
Dear Ms Caroline, Warmest Greetings from Aces Hotel, Kuala Lumpur. Many thanks for choosing to stay with us and provide us with your valuable feedback. We are delighted to read that you had a pleasant stay with us. Your comments are much appreciated as guests’ feedback is of utmost important to us in order to continuously improve our services and facilities to ensure the expectations and satisfaction of our valued guests. It will be our pleasure to welcome you back with us soon. Sincerely, Philip Empaling Duty Manager Aces Hotel, Kuala Lumpur.
by A verified traveler
Posted 3 Mar 2024 on Orbitz
OK . Good location, but there are better hotels in same area for only a bit more.
Comment from Hotel Management
12 Jun 2024 by Philip Empaling, Hotel Management
Dear Mr George, Warmest Greetings from Aces Hotel, Kuala Lumpur. Many thanks for choosing to stay with us and provide us with your valuable feedback. We are delighted to read that you had a pleasant stay with us. Your comments are much appreciated as guests’ feedback is of utmost important to us in order to continuously improve our services and facilities to ensure the expectations and satisfaction of our valued guests. It will be our pleasure to welcome you back with us soon. Sincerely, Philip Empaling Duty Manager Aces Hotel, Kuala Lumpur.
by A verified traveler
Posted 1 Feb 2024 on Hotels
Great place to stay. Cheap
Comment from Hotel Management
12 Jun 2024 by Philip Empaling, Hotel Management
Dear Mr Joachim, Warmest Greetings from Aces Hotel, Kuala Lumpur. Many thanks for choosing to stay with us and provide us with your valuable feedback. We are delighted to read that you had a pleasant stay with us. Your comments are much appreciated as guests’ feedback is of utmost important to us in order to continuously improve our services and facilities to ensure the expectations and satisfaction of our valued guests. It will be our pleasure to welcome you back with us soon. Sincerely, Philip Empaling Duty Manager Aces Hotel, Kuala Lumpur.
by A verified traveler
Posted 26 Dec 2023
Centralised location and nearby many city attractions.
Comment from Hotel Management
12 Jun 2024 by Philip Empaling, Hotel Management
Dear Ms Rosmin, Warmest Greetings from Aces Hotel, Kuala Lumpur. Many thanks for choosing to stay with us and provide us with your valuable feedback. We are delighted to read that you had a pleasant stay with us. Your comments are much appreciated as guests’ feedback is of utmost important to us in order to continuously improve our services and facilities to ensure the expectations and satisfaction of our valued guests. It will be our pleasure to welcome you back with us soon. Sincerely, Philip Empaling Duty Manager Aces Hotel, Kuala Lumpur.
by A verified traveler
Posted 17 Dec 2023
Comment from Hotel Management
12 Jun 2024 by Philip Empaling, Hotel Management
Dear Mr Michael, Warmest Greetings from Aces Hotel, Kuala Lumpur. Many thanks for choosing to stay with us and provide us with your valuable feedback. We are delighted to read that you had a pleasant stay with us. Your comments are much appreciated as guests’ feedback is of utmost important to us in order to continuously improve our services and facilities to ensure the expectations and satisfaction of our valued guests. It will be our pleasure to welcome you back with us soon. Sincerely, Philip Empaling Duty Manager Aces Hotel, Kuala Lumpur.
by A verified traveler
Posted 8 Oct 2023 on Orbitz
Rooms are clean blankets need to be newer tv ac works. Food stalls and markets are conveniently located.
Showers have hot water bathrooms and rooms are specious.
