Ratings based on 19 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Oct 2024
Front desk staff is very friendly and responsive to requests made during my stay.
by A verified traveler
Affordable stay close to shops.
Posted 14 Oct 2023 on HotelsThe hotel is located on the main strip of Kuala Belait town so easy access to shops and eateries nearby.
Very friendly staff. Check-in was quick. Stayed in Room 208 which accommodated three of us. Room was of an adequate size. View from the room was of the building next door. Quiet and clean. Housekeeping were quick in dealing with request for an extra set of towels.
Bathroom was clean. The shower area contained a small window with venetian blind.
Bed was comfortable and had a good night's sleep.
It was a pleasant stay.
by A verified traveler from Subang Jaya
Posted 15 Sep 2022
Hotel does not provide parking spots
by A verified traveler from Bandar
Posted 14 Aug 2020
The room was clean but aircon system was terrible. Had to be moved from one room to the next. Near the end of the stay, the entire electrical system shut down and I had to walk the stairs to my room to the 6th floor. Breakfast was awful. My husband and I had half of it. The front desk staff doesn't seem to understand some of the things they're doing. An additional tax charge was incurred after Expedia already charged tax for hotel. Explanation was not clear.
Not going back.
by A verified traveler
Posted 14 Jun 2020 on Hotels
by A verified traveler
Posted 17 Feb 2020
Comment from Hotel Management
18 Feb 2020 by The Swiss Hotel Apartment, Hotel Management
Thank you kindly for your review.
We look forward for your next stay with our hotel!
by A verified traveler
Posted 21 Jun 2019
Comment from Hotel Management
27 Jun 2019 by GSA, Hotel Management
Thank you for your feedback
by A verified traveler
Posted 25 Apr 2019 on Hotels
Comment from Hotel Management
4 May 2019 by -, Hotel Management
Thank you for your feedback! We look forward to have you in our care again in the future
by A verified traveler
Posted 25 Apr 2019
Comment from Hotel Management
4 May 2019 by -, Hotel Management
Thank you for your feedback! We look forward to have you in our care again in the future
by A verified traveler
Posted 2 Mar 2019
Comment from Hotel Management
3 Apr 2019 by GSA, Hotel Management
Thank you for your feedback!
