Ratings based on 997 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Kuala Lumpur
Posted 11 Sep 2024
Everything was good
by A verified traveler
Posted 1 Sep 2024
Property a bit dated
Noisy when people check in and out at night
Surrounding environment very pleasant
Comment from Hotel Management
15 Oct 2024 by The Westin Langkawi Resort & Spa, Hotel Management
Dear Sunil,Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed the pleasant surroundings and the relaxing environment at our property. However, we sincerely apologize for the noise during late-night check-ins and check-outs. We understand how important a peaceful stay is and will look into ways to improve in this area.Regarding your feedback about the property being a bit dated, we appreciate your comments and are continuously working on enhancements to ensure a more comfortable experience for our guests.We hope to have the opportunity to welcome you back in the future and provide an even better experience.
by A verified traveler
Posted 23 Aug 2024
We have loved our time here this week!
We haven’t slept this well in years - the hype about the Heavenly Beds, is an actual thing!!
The resort is comfortable, quiet, with beautiful gardens and staff who go the extra mile to make you feel welcome and well looked after.
And the view is stunning!
Extra special mention to Hakimi - the Lobby Ambassador.
Always welcoming, always helpful, always a smile and a kind and caring way of making you feel special as a guest. Thank you so much Hakimi!!
For the F&B team - just a little feedback:
The breakfast station with the sliced meats - guys, it needs some serious work on the presentation.
It looks very unappetising and you have almost all the accompaniments to go with smoked salmon, but no smoked salmon, which is something I see whenever I stay at a Westin hotel - so not sure why you don’t have it?
The buffet is plentiful but it doesn’t feed the eye in some areas where it should.
The fruit area, yoghurt areas and juice areas all need some presentation and styling help.
Would have also loved a bbq by the incredible pool - but over our 5 days no outdoor dining options like this were avail.
This is just feedback - we absolutely loved our time and will definitely be back (guys pls fix the breakfast presentation issues by then, and order in some smoked salmon please !!!)
Thank you everyone, for an unforgettable holiday in paradise..
Lisa & Hamish
Room 2310
Comment from Hotel Management
15 Oct 2024 by The Westin Langkawi Resort & Spa, Hotel Management
Thank you, Lisa & Hamish, Thank you for your fantastic review! We're delighted you enjoyed your stay, the Heavenly Beds, and the service from Hakimi. Your feedback on the breakfast presentation and options is valuable, and we will address it. We look forward to welcoming you back for another unforgettable stay!
by A verified traveler
Posted 19 Aug 2024 on Hotels
by A verified traveler
Posted 6 Aug 2024
Lovely hotel, plenty to do onsite and staff were very friendly and knowledgeable of the area.
by A verified traveler
Posted 6 Aug 2024
We went for the first part of our honeymoon and booked the pool villa 2006. It was beautiful and private. Even though it rained for most of the days, we still enjoyed our villa and pool. The bed was like a bed from heaven, we still dream about it!. The staff were all so wonderful and helpful. The food was delicious. The sunset views were lovely. It’s very secure and easy to get a Grab taxi to drive you to other areas of the island. I really hope we can come back soon
by A verified traveler from Naples
Posted 5 Aug 2024
We would definitely come back to the Westin in Langkawi.
by A verified traveler
Posted 31 Jul 2024
Stuff and facilities amazing very polite Curtis and Clean as always western are a beautiful place to stay surrounding both beautiful beaches
by A verified traveler
Posted 25 Jul 2024
The hotel is perfect and clean , but the bathroom smells so bad .. Breez restaurant was good … everything was great except the bathroom
by A verified traveler
Posted 17 Jul 2024 on Orbitz
We enjoyed our stay, the hotel's staff was very helpful and friendly. Highly recommend this hotel.
