Ratings based on 213 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
by A verified traveler
Posted 24 Sep 2024
The worst hostel experience. No dustbin in the room. No floor mat in the bath. Dirty sticky hairdryer. And add to all this no daily upkeep or or even providing with toilet paper, even though the property lists housekeeping as a service. So basically even the hey don't care about their rooms/property. Loud metal music performance which went on until 11 pm. Asked the staff for help with the cleaning and providing a bin but to no avail for all the three days. Finally I fetched the cleaning lady in the floor and asked for help. Falsely advertised double bed which is two single beds with a gap in the middle. Uncomfortable to sleep. When brought to the attention of the front desk manager his quip was "do you want me to bring a bed for you now?"
Comment from Hotel Management
26 Sep 2024 by Mohammad From Reception, Hotel Management
Thank you for sharing your feedback. We sincerely apologize for the numerous issues you encountered during your stay. This is certainly not the experience we aim to provide our guests.We regret the inconvenience caused by the lack of a dustbin, floor mat, and the condition of the hairdryer. Your comments about the housekeeping service and the noise disturbance have been noted, and we will address these concerns with our team to ensure improvements are made.Regarding the bed situation, we apologize for any misunderstanding and discomfort you experienced. We will review our room descriptions to ensure they accurately reflect the accommodations provided.We appreciate your patience and understanding, and we are committed to making the necessary changes to enhance our guests’ experience. Thank you again for your valuable feedback.
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
26 Sep 2024 by Mohammad From Reception, Hotel Management
Thank you so much for your feedback!
by A verified traveler
Posted 18 Sep 2024
I was expecting more from breakfast but overall everything was good.
Comment from Hotel Management
19 Sep 2024 by The People Team, Hotel Management
Dear Kimia,Thank you for the 4 out of 5 rating! We're glad to hear that everything was good overall. We’re sorry that the breakfast didn’t fully meet your expectations. Your feedback is valuable and will help us improve. We hope to welcome you back soon.Kind regards,The People Team
by A verified traveler
Posted 4 Sep 2024
Comment from Hotel Management
19 Sep 2024 by The People Team, Hotel Management
Dear Jonas,Thank you for the perfect 5 out of 5 rating! We're delighted to hear that you had a great experience with us. Your feedback is very important to us, and we look forward to your next visit.Kind regards,The People Team
by A verified traveler
Posted 24 Aug 2024 on Hotels
Comment from Hotel Management
19 Sep 2024 by The People Team, Hotel Management
Dear William,Thank you for the outstanding 10 out of 10 rating! We’re thrilled to know that you had a fantastic stay with us. Your positive feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back soon.Kind regards,The People Team
by A verified traveler
Posted 7 Aug 2024
Comment from Hotel Management
19 Sep 2024 by The People Team, Hotel Management
Dear Qige,Thank you for the perfect 5-star rating! We're thrilled to hear that you had a great experience with us. Your feedback is invaluable, and we look forward to welcoming you back soon.Kind regards,The People Team
by A verified traveler
Posted 4 Aug 2024 on Hotels
Comment from Hotel Management
19 Sep 2024 by L'équipe The People, Hotel Management
Cher David,Merci beaucoup pour votre excellente note de 10 sur 10 ! Nous sommes ravis que vous ayez passé un séjour parfait avec nous. Vos encouragements sont très appréciés. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt.Cordialement,L'équipe The People
by A verified traveler
100% recommended
Posted 25 Jul 2024 on HotelsThe best hostel during my trip. I loved it
Comment from Hotel Management
10 Aug 2024 by Mohammad From Reception, Hotel Management
Thank you for your kind words! We hope to welcome you back soon!
by A verified traveler
Posted 29 Jun 2024
Good
Comment from Hotel Management
10 Aug 2024 by Mohammad From Reception, Hotel Management
Thank you for your feedback.
