Ratings based on 520 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Sep 2024
Comment from Hotel Management
9 Sep 2024 by Enya, Hotel Management
Dear Guest,Thank you for your review of our hotel.We look forward to seeing you again.Kind regards,EnyaFront-desk manager
by A verified traveler
Posted 22 Jun 2024 on Hotels
Comment from Hotel Management
19 Jul 2024 by Enya, Hotel Management
Dear guest,Thank you for leaving a review of your stay at our hotel and we are delighted to hear that you enjoyed it.We look forward to seeing you again on your next trip to Strasbourg. Kind regards,EnyaFront-desk manager
by A verified traveler
Posted 18 May 2024 on Hotels
Amazing hotel close to so many things. Staff was so welcoming and helpful. Elevator is extremely small which we have encountered on this trip. Only suggestions for them is to get smaller softer pillows.
Comment from Hotel Management
10 Jul 2024 by Jonathan Wanner, Hotel Management
Dear Guest,We thank you for leaving this perfect 10/10 review after your stay at the hotel Diana Dauphine.We are pleased to read that you enjoyed our staff that is at your disposal 24/7 at the Front Desk and the help we could provide.Your feedback is very important for us to improve our services.We hope to be able to welcome you back for a future stay.Best regards,Jonathan WannerHotel Manager
by A verified traveler
Posted 3 Dec 2023 on Hotels
by A verified traveler
Amazing Christmas Markets Hotel
Posted 18 Dec 2022 on HotelsHotel Diane Dauphine was such an amazing place to stay. The staff was great and accommodating, loved all the littles touches of having hot wine and gingerbread every evening and the breakfast aaa bar far the best I’ve seen at a hotel!
by A verified traveler
Posted 10 Aug 2022
Great locT
by A verified traveler
Posted 4 Aug 2022
Good overnight hotel when travelling
Comment from Hotel Management
12 Aug 2022 by Laura, Hotel Management
Dear Madam Santi,
We thank you for taking the time to write us this nice comment.
We are pleased to read that you enjoyed your stay with us and we hope to welcome you again.
Kind regards,
Laura
by A verified traveler
Very good.
Posted 25 Jun 2022 on HotelsThe hotel has perfect location and the staff were super friendly and helpful.
The only issue was the internet is very bad in the rooms.
Comment from Hotel Management
23 Aug 2022 by Laura, Hotel Management
Dear Madam Abdo,We thank you for choosing the Diana Dauphine hotel and for sharing your experience with us. All our employees work day after day to ensure that our guests' stay is wonderful and relaxing and your satisfaction is the best reward for us who work day after day to offer impeccable service. We hope you had a good chance to discover our beautiful city thanks to our central location.We have also taken note of your comment regarding our internet connection. Our hotel has Wifi and we recently installed fibre-optic in our establishment to offer more comfort to our dear customers. Your comments are valuable to us because we are committed to continually improving the quality of our services and infrastructure, for the comfort of our guests. We will take them into account for future improvements. We are looking forward to welcoming you again very soon, Laura
by A verified traveler
Posted 20 Jun 2022
We were only at the hotel to sleep. Everything was satisfactory and the staff were excellent.
by A verified traveler
Posted 17 Apr 2022 on Hotels
