Ratings based on 5 Verified Reviews
4.0 Room cleanliness
4.4 Service & staff
3.8 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Molt a millorar en servei
Posted 20 Aug 2021 on HotelsL'hotel té molt bones vistes i és molt agradable, però els queda molt camí per a recorrer per a un servei "correcte".
Algunes coses a millorar:
- el lavabo feia molta pudor del desaigua
- l'esmorzar una mica escàs i sense opció de cafè (donen te)
- El propietari ens va vendre, a l'arribar, l'opció d'un sopar tradicional. Quan tocava, el cambrer quasi no parlava anglès i no ens va poder ajudar gens en la tria. Va ser un bona decepcio.
Comment from Hotel Management
20 Aug 2021 by Manager, Hotel Management
Thanks for your post,
We offered you a large room and it is the best room even though you have paid for small. we helped you with the suitcases, I came down to show the way etc, etc,
(so you paid 50% of the price). and you just got complaints, complaints.
it is not true for the bathroom because it is at its highest point.
For English, how can we work inside the Castle without knowing at least two languages.
We have 40 years of experience.
Every guest who comes to our hotel we explain the history, tradition, and traditional food of Kruja and our hotel.
If we have not found your tastes then you should look for something else.
Even at dinner you paid 50% of the price.
I wish you will have good experiences, but with this price of accommodation, dinner in the season I do not understand how you are not satisfied. (it was a problem for you to pay for a coffee)
You are welcome always, (this is our job)
Best regards
by A verified traveler
Posted 29 Mar 2019 on Orbitz
by A verified traveler
Posted 12 Jun 2021 on Hotels
by A verified traveler
Posted 1 Aug 2019 on Hotels
La struttura è situata in posizione strategica e molto panoramica. L'ambiente è caratteristico e il proprietario veramente cordiale e disponibile. Ottima la cucina.
by A verified traveler
Posted 24 Jun 2019 on Hotels