Ratings based on 87 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Oct 2024
Staying at the fortress was magical! It was a totally unique experience.
Check-in information was inconsistent and confusing.
Comment from Hotel Management
25 Oct 2024 by Ihr JUFA Hotel Kronach, Hotel Management
Liebe Sally,Thank you for your feedback! We’re thrilled to hear that you found your stay at the fortress magical and enjoyed the unique experience. We apologize for the inconsistency and confusion regarding the check-in information. Your comments will help us improve our communication, and we appreciate you bringing this to our attention. We hope to welcome you back for another unforgettable stay!Best regards,JUFA Hotel Kronach
by A verified traveler
Posted 17 Jul 2024
Comment from Hotel Management
29 Jul 2024 by Ihr JUFA Hotel Kronach, Hotel Management
Lieber Ashraf Mohames Umer,vielen Dank, dass Sie Ihren Aufenthalt in der Festung eine 5 von 5 gegeben haben. Gute Bewertungen freuen uns immer! Kommen Sie wieder. Mit freundlichen Grüßen,JUFA Hotel Kronach
by A verified traveler
Posted 15 Jun 2024
OMG this was beautiful! What a fabulous experience...a delicious, fresh breakfast was included with a table set for each guest...the restaurant for dinner was amazing and reasonable, the rooms were comfortable and quiet. There is a giant cobblestone hill to climb so be in good shape and the tv didn't really work but we didn't come to watch tv...also Kronach is very lovely.
Comment from Hotel Management
29 Jul 2024 by Ihr JUFA Hotel Kronach, Hotel Management
Dear Katharine,Thank you very much for your great review and full marks! We are very pleased that you were completely satisfied with your stay and that you rated our hotel and our service so positively.Your feedback is a wonderful motivation for our entire team to continue to do our best. We look forward to welcoming you back soon!Best regards,JUFA Hotel Kronach
by A verified traveler
Posted 8 Sep 2023 on Hotels
Comment from Hotel Management
17 Oct 2023 by Anke Herzog, Hotel Management
Liebe Kathy,herzlichen Dank für Ihre sehr gute Hotelbewertung. Es freut uns, dass Sie einenerholsamen Urlaub bei uns verbracht und sich rundum wohlgefühlt haben.Sehr gerne geben wir Ihr positives Feedback an unser Team weiter!Ihr JUFA Team Kronach
by A verified traveler
Family of 5
Posted 10 Apr 2023 on HotelsThis hotel is a castle! Very nice property and the staff were very helpful. We got in late so it was dark. Finding the front door was not easy since none of the lights were on like in the picture on the website. Also parking is not close either. We followed a couple in who were out for a walk and they helped guide us to the front door. No lights or visible signs directing you to the hotel entrance. We never would have found it without that couple. Once we found the front door we were able to drive our rental car to the entrance and unload our bags. There is an elevator and the lights are motion activated in the halls so that was very helpful. Plenty of space in our room and the bathroom was handicap accessible though we didn’t need it.
Breakfast was delicious and we had our same table every morning. Dinner was also an option but we chose to eat dinner in the village each night.
They have same day laundry which we took advantage of. There is also a challenge course for the kids. This was my favorite hotel of our 10 day trip.
Comment from Hotel Management
4 May 2023 by AH, Hotel Management
Dear guest,we are very pleased that you had a great stay with us. Thank you very much for the good marks in all areas. We are proud of so much praise and would be happy to welcome you again soon with us or in another JUFA hotel.Your JUFA Hotel Kronach
by A verified traveler
Posted 30 Mar 2023 on Hotels
Comment from Hotel Management
4 May 2023 by AH, Hotel Management
Dear Hendrikus,Thank you very much for your good hotel review. We are pleased that you spent a nice stay with us and felt comfortable. We are very happy to pass on your positive feedback to our team!Your JUFA Team Kronach
by A verified traveler from Westland
Posted 16 Mar 2023
Very nice hotel in a suggestive Castle
Comment from Hotel Management
4 May 2023 by AH, Hotel Management
Dear Alessandro,Thank you very much for your good hotel review. We are pleased that you spent a nice stay with us and felt comfortable. We are very happy to pass on your positive feedback to our team!Your JUFA Team Kronach
by A verified traveler
Posted 14 Nov 2021 on Hotels
Lovely location and friendly staff
Comment from Hotel Management
14 Nov 2021 by Herzog, Hotel Management
Lieber Mark,
herzlichen Dank für Ihre sehr gute Hotelbewertung. Es freut uns, dass Sie einen erholsamen Aufenthalt bei uns verbracht und sich rundum wohlgefühlt haben.
Sehr gerne geben wir Ihr positives Feedback an unser Team weiter!
Ihr JUFA Team Kronac´h
by A verified traveler
Great location
Posted 10 Nov 2021 on HotelsGreat location. Basic but very clean. A very interesting building
Comment from Hotel Management
14 Nov 2021 by Herzog, Hotel Management
Dear Wesley,
Thank you very much for your very good hotel review. We are pleased that you had a great stay with us and that you felt completely comfortable.
We are very happy to pass on your positive feedback to our team!
Your JUFA Team Kronach
by A verified traveler
Posted 17 Sep 2021 on Hotels
Comment from Hotel Management
21 Sep 2021 by A. Herzog, Hotel Management
Lieber Gast,
herzlichen Dank für Ihre sehr gute Hotelbewertung. Es freut uns, dass Sie einen schönen Aufenthalt bei uns verbracht und sich rundum wohlgefühlt haben.
Sehr gerne geben wir Ihr positives Feedback an unser Team weiter!
Ihr JUFA Team Kronach
