Ratings based on 389 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Sep 2024
It's great hotel in this area, great connectivity with main station and have good dining options nearby and not to forget great staff and great hotel/room. I liked this
by A verified traveler
Posted 11 Sep 2024
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Comment from Hotel Management
18 Sep 2024 by S. Samil Benli - General Manager, Hotel Management
Dear Anurag, We thank you very much for your rating and look forward to see you again in our hotel. If you wish to share more details, please feel free to share them with us. Sincerely,
by A verified traveler
Posted 20 Aug 2024
IMO it was too expensive for what it offered. Maybe because of its location. Also it did not have any air conditioning, i guess I did not pay attention to the foot notes.
Comment from Hotel Management
22 Aug 2024 by S. Samil Benli - General Manager, Hotel Management
Dear Amir, Thank you for your review of our hotel. I'm sorry that the services we provided did not meet your expectations. We hope to see you again soon and to make your stay even more pleasant. Sincerely,
by A verified traveler
Posted 14 Aug 2024
The area is not walkable at all , hotel did not have AC
Comment from Hotel Management
22 Aug 2024 by S. Samil Benli - General Manager, Hotel Management
Dear Sakif Shahriar, Thank you very much for sharing your experience with us. I am sorry to hear that you were not satisfied with our location and the lack of air conditioning in our rooms. To avoid an unhappy experience, I would advise you to check the location and amenities before booking. Thank you very much again and wish you all the best. Sincerely,
by A verified traveler
Posted 14 Jul 2024
The walls are so thin. We could hear the baby cry from the opposite room in the night. Couldn't sleep well.
Comment from Hotel Management
16 Jul 2024 by S. Samil Benli - General Manager, Hotel Management
Dear Anish, Thanks a lot for your review and your comments to your recent stay. I am sorry to hear that you were disturbed from another room. We advise our guests to contact our team in such cases and if there is any availability, they will be happy to provide you a room change. Thank you very much again for sharing your experience. We hope to welcome you again.Best regards,
by A verified traveler
Posted 23 Jun 2024 on Hotels
Comment from Hotel Management
5 Jul 2024 by S. Samil Benli - General Manager, Hotel Management
Dear Neilesh, We much appreciate your perfect rating. We all thank you very much for choosing us for your accommodation and look forward to welcome you very soon again. Sincerely,
by A verified traveler
Posted 21 Jun 2024
Just a bit overpriced. The property wasn't great and it was far away from the train as well. It didn't have AC as well which I wasn't aware of
Comment from Hotel Management
27 Jun 2024 by S. Samil Benli - General Manager, Hotel Management
Dear Prakash, We apologize for any inconvenience caused. We strive to provide value for our guests. Please note that our hotel does not have AC, but we put a fan in each room. We hope you give us another chance. The train station is only 5-6 minutes walking distance. If you wish to be close to the center, we can advise you other hotels of our chain. We hope to welcome you again. Sincerely,
by A verified traveler
Posted 16 Jun 2024
Comment from Hotel Management
8 Jul 2024 by S. Samil Benli - General Manager, Hotel Management
Dear mohamed Riyaz,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,
by A verified traveler
Posted 4 Jun 2024 on Hotels
Comment from Hotel Management
14 Jun 2024 by S. Samil Benli - General Manager, Hotel Management
Dear Mark, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Should you wish to share more details concerning your stay , please don't hesitate to contact us directly. We treat all comments with the utmost seriousness and I will do everything possible to prevent this from happening in the future.It is my hope we can welcome you again in the future.Best Regards,
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
5 Jun 2024 by S. Samil Benli - General Manager, Hotel Management
Dear Lakshya, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
