Ratings based on 31 Verified Reviews
2.8 Room cleanliness
3.1 Service & staff
2.5 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Feb 2024
Nice beach but rooms are terrible, old, dirty, very small opaque window, under equipped and I had booked a sea view that I didn't get...
by A verified traveler
Posted 28 Mar 2023
Nothing to say about property. They were as embarrassed as I was as they have not been notified by intermediary that I booked 2 rooms.
Expedia just need to make sure intermediaries are aware of room availability.
I paid Expedia for a service I did not consume and there is no way to get refund. This not a good level of service from intermediary and from Expedia who limit assistance to the minimum.
Insurance paid on top of it does not cover this type of event.
I hade to travail 400 km to be aware there was no available room.
This a very very bad experience and I recommend to book directly to the hotel without doing it through Expedia.
by A verified traveler
Posted 4 Nov 2021
The location and beach are great.
I paid 50 $ per night for a room that only cost in reality 15000 CFA. I felt cheated....by the hotel or Expedia.....no idea.
by A verified traveler
Posted 16 Feb 2020
Comment from Hotel Management
9 Apr 2020 by Le Responsable des Réservations, Hotel Management
Nous sommes désolés que vous n'ayez trouvé satisfaction dans notre établissement. Nous faisons de notre mieux pour résoudre le problème que vous avez rencontré. Merci de nous en avoir fait part.
by A verified traveler from Lolodorf
Posted 6 Jan 2020
It was right on the beach, it was somewhat private and the beach waves were calm and relaxing.
Comment from Hotel Management
9 Jan 2020 by The Reservation Team Manager, Hotel Management
Dear Jilian,
Thank ou for your feedback.
We're happy you enjoyed our stay in our property.
our satisfaction is our priority.
by A verified traveler
Posted 26 Dec 2019
Comment from Hotel Management
2 Jan 2020 by Le Responsable des Réservations, Hotel Management
Merci pour votre feedbach,
Nous sommes ravis que vous ayez trouvé satisfaction dans notre établissement.
Nous serons également heureux de vous recevoir à nouveau. Votre satisfaction est notre priorité.
by A verified traveler
Posted 4 Nov 2019
Comment from Hotel Management
21 Nov 2019 by Le Responsable des Réservations., Hotel Management
Merci pour votre feedback,
Votre satisfaction est notre priorité.
by A verified traveler from Douala
Posted 25 Oct 2019
This was fantastic. Right on the beach with chickens wondering around and a cat with personality. We felt like we were in a novel or a movie. As long as you are aware that you are in Africa and that this isn’t a luxury hotel, you will be completely satisfied with the beautiful location and sunsets.
Comment from Hotel Management
28 Oct 2019 by The Reservation Team Manager, Hotel Management
Thank you,
We're happy you enjoyed your stay in our property.
We'll also be happy to welcome you again.
Your satisfaction is our priority.
by A verified traveler from Abu Dhabi
Posted 22 Mar 2019
it's very close to the beach and very quiet.
The room was basic but enough for our need. We had nice breakfast and good service
Comment from Hotel Management
24 Mar 2019 by The Reservation Team Manager, Hotel Management
Thank you for your feedback,
We're happy you were satisfied in our property.
We'll also be happy to welcome you again.
Your satisfaction is our priority.
by Julia
Posted 4 Dec 2017 on Hotels
Excellent location. Great food. Good service. Beds and pillows not very comfortable but ok for a couple of nights.
Comment from Hotel Management
18 Dec 2017 by Hotel La Falaise, Hotel Management
Dear Julia,
We're happy you were satisfied in our property.
We'll also be happy to welcome you again.
Your satisfaction is our priority.
