Ratings based on 116 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
Loved our stay very comfortable property with a lovely included breakfast. We had a room on the first floor and we used the lift, however there are some rooms that seem to be in between first and second floors and stairs were the only way to get there. Just mentioning this in case you were unable to carry your luggage up the stairs. Would definitely stay again
Comment from Hotel Management
15 Jun 2024 by Thomas (reception), Hotel Management
Dear guest, thank you for your positive review and great score, we really appreciate it. Best greetings from Krems.
by A verified traveler
Posted 6 May 2024 on Orbitz
Easy check in. Parking on side of building. Receptionist can speak English and was helpful. Room nice and I had a small terrace. TV large with plenty of channels. Breakfast was great. Very nice hotel, no complaints.
Comment from Hotel Management
15 May 2024 by Thomas (reception), Hotel Management
Dear Barry, thank you for the great score and praise, we really appreciate it. Best greetings from Krems!
by A verified traveler
Posted 11 Oct 2023
Great place
Comment from Hotel Management
11 Oct 2023 by Thomas (reception), Hotel Management
Dear Oleksandr, thank you so much for the great score and feedback, we really appreciate it. Best greetings from Krems.
by A verified traveler
Posted 2 Oct 2023
Comment from Hotel Management
7 Oct 2023 by Thomas (Rezeption), Hotel Management
Lieber Stefan, besten Dank für die tolle Bewertung! Beste Grüße aus Krems!
by A verified traveler
Posted 21 Aug 2023 on Hotels
Comment from Hotel Management
23 Aug 2023 by Thomas (Rezeption), Hotel Management
Besten Dank für die Bewertung!
by A verified traveler
Posted 1 Jul 2023
Such an awesome breakfast. Unlike anything I’ve ever encountered in the US or Canada. Super great staff, and such nice breakfast presentation and quality food. Room was great. Could have used AC and a coffee service in the room, but the breakfast made up for that.
Comment from Hotel Management
8 Jul 2023 by Thomas (reception), Hotel Management
Dear guest, thank you so much for the praise, great that you enjoyed our breakfast. In the hot season, we provide our guests with fans for the rooms, and there are also cool drinks near the reception. Best greetings from Krems.
by A verified traveler
Posted 11 Jun 2023
This hotel is very clean and aesthetically appealing. This was one of the few hotels in Austria in which breakfast was included. The breakfast was delicious and served beautifully. The room was bright and clean, but did not have the typical in-room amenities such as AC, mini fridge, or tea kettle. For those traveling light, it is important to note that there are no laundromats in the area and the Expedia description indicating laundry services at the hotel is incorrect.
Comment from Hotel Management
14 Jun 2023 by Thomas (reception), Hotel Management
Dear Andrea, thank you for the great score and valuable feedback, we really appreciate it. You can find a fridge near the reception and get drinks there. We will also check if there is a mistake with the laundy description, thanks for pointing this out to us. Best greetings from Krems!
by A verified traveler
Posted 15 May 2023 on Hotels
Comment from Hotel Management
17 May 2023 by Thomas (Rezeption), Hotel Management
Werter Gast, besten Dank für diese TOP-Bewertung! Schöne Grüße aus Krems.
by A verified traveler
Posted 28 Mar 2023 on Hotels
Comment from Hotel Management
29 Mar 2023 by Thomas (Rezeption), Hotel Management
Werter Gast, besten Dank für die tolle Bewertung! Beste Grüße aus Krems!
by A verified traveler
Posted 3 Sep 2022
Peaceful peoperty and convenient location
Comment from Hotel Management
3 Sep 2022 by Thomas (reception), Hotel Management
Dear Gabriel, great to hear that you enjoyed your stay and our location. Best greetings from Krems.