Ratings based on 291 Verified Reviews

4.1 out of 5
84% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Bournemouth

This traveler left a rating score only Posted 15 Nov 2024
4 out of 5
by A verified traveler

Posted 5 Aug 2024
There was no hot water for two days.
Comment from Hotel Management
5 Aug 2024 by answer, Hotel Management
Nice to hear from you in this way too. Thank you for your voting. Hot water problem is solved - we hope to welcome you again at Hotel Krefelder Hof.
3 out of 5
by A verified traveler

Posted 3 Jul 2024 on Hotels
Comment from Hotel Management
5 Aug 2024 by answer, Hotel Management
Thanks for your voting! Too bad you were not so satisfied. What can we do better? Hope to welcome you again on site - Best regards from Hotel Krefelder Hof
3 out of 5
by A verified traveler

Posted 3 Jul 2024 on Hotels
Aircom not working. Reported but not fixed - it would have helped to some communication on why.
Comment from Hotel Management
3 Jul 2024 by answer, Hotel Management
Thanks for your feedback. Unfortunately, we need to wait for a replacement part of a/c, it is fixed now. Sorry for not being quicker. Hope to welcome you again and best regards, Katja Brüggemann
4 out of 5
by A verified traveler

Posted 21 Jun 2024 on Hotels
Comment from Hotel Management
3 Jul 2024 by answer, Hotel Management
Thank you for your vote! Hope to welcome you again on site - Best regards from Hotel Krefelder Hof
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Nov 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Sep 2023
4 out of 5
by A verified traveler

Stay was okay but no air conditioning

Posted 15 Jun 2023 on Hotels
Stay was okay hotel was quite busy, rooms were okay only issue no air con
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Dec 2022 on Orbitz
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Aug 2022 on Hotels