Ratings based on 14 Verified Reviews

4.5 out of 5
100% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
3.9 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 18 Jan 2023
I felt like I was on a glamorous, 1940s-era Hollywood film set of a Khmer village. Some pieces were dated, but that added to the old-world charm. The island is idyllic (borrow one of the hotel bikes!), but the ferry is finicky. A Canadian couple told me they never waited more than 15 minutes, but I spent considerably more time waiting on it. If you’re in a pinch, as I was, call the hotel and they will call a private boat for you. It’s $5 one way for private boat vs 25 cents for the ferry. The hotel helpfully arranged my pickups from the ferry with a call as well. About that pinch. I had only given myself one night in Kratie and planned to see the freshwater dolphins the afternoon I arrived. If you do this, best to go see the dolphins first, then go to the hotel as the ferry could eat up your time. The staff was super helpful though in my pinch, and I didn’t have to rearrange a bunch of already booked travel. Better yet, give yourself two nights at this resort and enjoy it. It’s a good place to spend some time with the lead in your life.
4 out of 5
by A verified traveler from Rome

Posted 4 Jan 2023
Lovely hotel on an island in the middle of the Mekong river, with several wooden bungalows. Huge pool which is well maintained. The best part are the surroundings as it is very green and quiet (no cars allowed). Transfer was a little stressful as the guidebook indicated the wrong location to catch the public boat (it is no longer by the Jasmine Boat restaurant but at the Kratie Boat Port - more indications by email from the hotel would have helped). Also, the phone number indicated on Expedia refers to the previous manager... who no longer works at the property.
4 out of 5
by A verified traveler

Perfect place, in a paradise island on the Mekong

Posted 2 Jan 2020 on Hotels
an amazing place, in an idyllic island... Great staff, but sadly understaffed, so a small team seems to handle everything days and nights... impossible to make it a true paradise, which it should be, big time. Rooms are beautiful, pool and surroundings are just WOUAOUH! and the island itself is a jewel...
5 out of 5
by A verified traveler

Posted 27 Nov 2019 on Wotif
Great villas. Awesome staff, lovely meals. And relaxing atmosphere.
4 out of 5
by A verified traveler

Beautiful environment but lacking comfort.

Posted 4 Jun 2019 on Hotels
Positives were a very peaceful, pretty location. Beautiful gardens. Spacious bungalows. Pool was best on our trip. Manager and staff helpful. Free bikes to go round the island, although a little old and rusty. Reasonable food, although limited options for vegetarians. There is a vegetarian pizza. Main negative was very old and extremely hard mattress which was very uncomfortable and made sleep difficult. Interior lighting in the bungalows was poor. The mosquito net is very old. Absence of a shower head made showering awkward. No umbrellas around the poolside for shade. Pricey for what you get.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 May 2019 on Hotels
5 out of 5
by A verified traveler from High Wycombe

Lovely Island Retreat

Posted 13 Jan 2019 on Hotels
Gorgeous hotel. Just fourteen rooms - so the place is never going to be "busy". Rooms are very spacious - though a bit gloomy because of the extensive use of locally sourced woods that are dark in colour. Just getting to the hotel was a fun mini adventure in itself. Most people only stay one night as they are there to see the local dolphins - so travelling light to the hotel is not difficult. If, like us, you didn't travel light - an extra motorbike will be needed to meet you on the beach to take your luggage. Yes - you'll arrive on the beach, get on the back of a motorbike - and be taken on a 5 minute ride to the hotel. My wife was dreading it - but ended up loving it. Food and drink was fine, thought the internet for those in need of it can be a bit hit and miss. Not the fault of the hotel - it's just the telephone service to the island the hotel is on isn't entirely reliable. Would we go back? No question - we'd love to.
5 out of 5
by A verified traveler

Visite de Kaoh Trong en août

Posted 11 Aug 2024 on Hotels
Très bel endroit en dehors du temps avec ce style traditionnel extraordinaire.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jul 2024 on Hotels
3 out of 5
by A verified traveler

Un ancien bel hôtel !

Posted 26 Dec 2022 on Hotels
Très bel endroit et grande piscine. Personnel souriant et disponible mais prix beaucoup trop élevé compte tenu de l'état général de l. Hôtel et du niveau de service. Comme beaucoup d'hôtels dans cette région celui ci a probablement beaucoup souffert de l'absence e de clientèle durant la crise covid ! Seul le prix est resté élevé et donc hôtel aujourd'hui à éviter...