Ratings based on 16 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Aug 2024 on Hotels
by A verified traveler from LONDON
Posted 11 Feb 2024
When we arrived at 3 am receptionist was really friendly she gave us the key to our room,( room 13 ).
The room was clean but very noisy.
Rattling noises what's coming out of the walls we have to complain to change the room although the receptionist do know about this issue as she's aware why she didn't offer us another room to start with so we had to pack all our stuff again and move to a different room it actually ruined our night as we was only stopping to sleep and as everyone know you have to check out by 11.
In general the hotel is clean the breakfast was ok but not much varieties to offer
So please everyone avoid Room 13 if you want to have a good sleep
by A verified traveler
Posted 7 Oct 2023
Our room overlooked a river, an old water mill and green fields where goats wandered around, so we loved the location ! We also loved the restaurant - the chef’s seasonal specials were scrumptious and the service was perfect. It’s a great place to stay - the staff were really helpful and went out of their way to make sure we were comfortable. We’ll be back!
by A verified traveler
Posted 25 Aug 2023
Very cozy
Comment from Hotel Management
25 Aug 2023 by Zamkowy Młyn, Hotel Management
Bardzo dziękujemy za miłe słowa - zapraszamy ponownie :) Pozdrawiamy
by A verified traveler
Posted 21 Jul 2023
Amazing customer service
Comment from Hotel Management
25 Aug 2023 by Zamkowy Młyn, Hotel Management
Panie Marcinie, bardzo dziękujemy! Pozdrawiamy :)
by A verified traveler
Posted 11 Nov 2022 on Hotels
Comment from Hotel Management
12 Nov 2022 by Ewelina Wojtala, Hotel Management
Szkoda, że nie napisała Pani nic wiecej w komentarzu, bo trudno nam się odnieść, co nie spełniło Pani oczekiwań.
by A verified traveler
Posted 11 Jul 2022
Very beautiful and comfortable hotel in the beautiful city center. The best hotel in the area.
Comment from Hotel Management
16 Jul 2022 by Aleksander Wojtala / Zamkowy Młyn ***, Hotel Management
Witamy. Bardzo dziękujemy za miłe słowa i zapraszamy oczywiście ponownie :) Pozdrawiamy
by A verified traveler
Posted 13 Oct 2024
Sehr freunliche Mitarbeiter in Rezeption und Service, schöne Lage, gutes Frühstück, gutes Restaurant
by A verified traveler
Posted 29 May 2024 on Hotels
by A verified traveler
Posted 14 Oct 2023
Danke für die schönen Tage in Krapkowice.👍
