Ratings based on 195 Verified Reviews
4.9 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Dec 2024
I had a fantastic stay at Riverside Hotel. From the smooth early check-in to the flawless check-out, everything was impeccable. The staff’s dedication to excellent service made it feel like they treated the property as their own. Daria and others provided wonderful advice on local tourism, and pani Beata ensured everything was kept spotlessly clean. The hotel also boasts excellent internet, great shower pressure, and a convenient location near shops. A special highlight is the amazing pastry shop next door—a must-visit! Highly recommend.
Comment from Hotel Management
10 Dec 2024 by Riverside Aparthotel Staff, Hotel Management
Dear Ewa,Thank you very much for your positive comment. We are grateful for the opportunity to provide you with an enjoyable stay. Your satisfaction is our highest priority and we look forward to your next visit to our Aparthotel.
by A verified traveler
Posted 8 Dec 2024
The staff was very polite and friendly.
Comment from Hotel Management
10 Dec 2024 by Riverside Aparthotel Staff, Hotel Management
Dear Rosa,Thank you for taking the time to share your feedback. We are glad that your stay was enjoyable and that our service efforts met your expectations.
by A verified traveler
Posted 30 Nov 2024
The stay was great. Easy to get around town from there.
Comment from Hotel Management
10 Dec 2024 by Riverside Aparthotel Staff, Hotel Management
Dear Rosa,Thank you for taking the time to share your feedback. We are glad that your stay was enjoyable and that our service efforts met your expectations.
by A verified traveler
Posted 17 Nov 2024
Stayed here previously great location 15 minutes walk to centre local shops takeaway nearby. Next to the river and castle very friendly staff. Very quiet location.
Comment from Hotel Management
18 Nov 2024 by Zyta Rydzik manager, Hotel Management
Dear Derek, thank you for your kind words. We hope you come back someday to experience this quiet location and friendly staff again.
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Zyta Rydzik Manager, Hotel Management
Dear Arnold,Thank you for the time you spent to write a comment about Riverside. We are glad that you appreciated our strengths at the same time we are pleased that your stay was successful. We invite you in the future. Best Regards Zyta Rydzik Manager
by A verified traveler
Posted 22 Oct 2024
Would definitely stay there again.
Comment from Hotel Management
22 Oct 2024 by Zyta Rydzik Manager, Hotel Management
Dear Miriam, Thank you for leaving your opinion about our Aparthotel. Our staff works at a high level so you can feel warm and welcome and I see that they done good job.I hope that the view of Krakow will make you come back to us very quickly Best Regards, Zyta Rydzik Manager
by A verified traveler
Posted 18 Oct 2024
The staff were very helpful and pleasant. I would highly recommend.
Joe F
Comment from Hotel Management
21 Oct 2024 by Zyta Rydzik Manager, Hotel Management
Dear Joe,Thank you for the time you spent to write a comment about Riverside. We are glad that you appreciated our strengths at the same time we are pleased that your stay was successful. We invite you in the future. Best Regards Zyta Rydzik Manager
by A verified traveler
Posted 28 Sep 2024
Comment from Hotel Management
1 Oct 2024 by Zyta Rydzik Manager, Hotel Management
DearKatrina,Thank you for leaving a review of your recent stay. We hope you will visit us again.Best regards, Zyta Rydzik Manager.
by A verified traveler
Posted 20 Sep 2024
Clean and good condition. The pizza restaurant nearby is incredible
Comment from Hotel Management
23 Sep 2024 by Zyta Rydzik Manager, Hotel Management
Dear Shuk Yee, thank you for leaving your feedback, we are glad that you’ve enjoyed your stay in our aparthotel. We are glad that our apartment met your expectations and that we managed to create a pleasant environment with full comfort for you. We cordially invite you again and wish you more wonderful moments in our hotel! Best regards, Zyta Rydzik, manager
by A verified traveler
Posted 13 Sep 2024 on Orbitz
The staff were amazing. They treated me and my father like family. I will definitely be returning to krakow Poland and staying with y'all again. Y'all have amazing view of the bridge, castle, and the river. All restaurants and stores were a great walking distance from each other. I also would like to say that the staff speak English very well. I was happy they had an employee name Daria to help me out when I didn't understand polish. She make sure to translate the words correctly and she was a very big help. I will definitely returned next summer. Thank you for a wonderful vacation and a wonderful stay in krakow. ❤️
Comment from Hotel Management
16 Sep 2024 by Zyta Rydzik Manager, Hotel Management
Dear Guest,Thank you for the time you spent to write a comment about Riverside. We are glad that you appreciated our strengths at the same time we are pleased that your stay was successful. Yes, I am very proud of my staff who at every turn strives to make the stay of each of our guests memorable. I'm glad that it was also in your case.We invite you in the future. Best Regards Zyta Rydzik Manager
