Ratings based on 982 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Dec 2024
by A verified traveler
Posted 11 Nov 2024
The hotel room was small. The area around the hotel did not have much to do. This is a very basic hotel when it comes to amenities- no shampoo or conditioner or lotion in room. Restaurant was good.
Comment from Hotel Management
14 Nov 2024 by Qubus, Hotel Management
Dear Marzena,Thank you for taking the time to share your feedback.I will take this opportunity to inform you that we have wide variety of room types and they are all describe on the website. To enjoy more space and upgraded amenities I would like to encourage you to check the Junior Suite rooms.As for the local area, while it may seem quieter, we’d be happy to recommend nearby activities or points of interest to help make your stay more enjoyable next time. Our team is always available to assist with suggestions.On a positive note, I’m delighted that you enjoyed our restaurant, I will be sure to share your compliment with our culinary team.We hope to have the opportunity to welcome you back in the future and provide a more enjoyable experience.Your sincerely,Jarosław GbylGeneral Manager
by A verified traveler
Posted 15 Oct 2024
by A verified traveler
Posted 5 Oct 2024
Great hotel, within walking distance of all major attractions of Krakow Old Town and the Jewish Quarter.
Comment from Hotel Management
23 Oct 2024 by Qubus, Hotel Management
Dear Chris,Thank you for choosing Qubus Hotel for your accomodation in Kraków. We are absolutely delighted to hear that you enjoyed the hotel and had positive experience with usWe are also pleased that our location and the proximity of main attractions helped make your visit even more convenient. It’s always good to hear that our guests can easily explore the city from our hotelWe hope that we will be able to host you again in the future. Yours sincerely,Jarosław GbylGeneral Manager
by A verified traveler from Sherman
Posted 29 Sep 2024
Needs a little touch up of the interior door frames and paint, carpet a thorough shampooing
by A verified traveler from Vernon Hills
Posted 28 Sep 2024
Always, every stay is PERFECT !!!”Thank you” to all people who work there and make this place awesome ❤️
Comment from Hotel Management
8 Oct 2024 by Qubus, Hotel Management
Dear Jacek,Thank you for choosing Qubus Hotel again for your stay at Kraków.It is extremely rewarding to hear that Guests have such memorable experience with us so they decide to visit us again. And even more rewarding to hear that they are satisfied with their stay again :)On behalf of myself and whole Qubus Team, I would like to thank you for your trust and we do look forward to welcome you back to the hotel in the future!With kind regards,Jarosław GbylGeneral Manager
by A verified traveler
Posted 24 Sep 2024 on Hotels
Our hotel room was clean,every thing you needed. Little bit noisy at night as humming noise from vent in room. Air con didn't really do a lot either. Pool and gym small but we had pool to ourselves,lovely view and very clean. Walk to old town about 15 mins over bridges. Krakow was absolutely lovely with so many places to eat and drink. Highly recommend a break here. . Wawel Castle is within walking distance but we got a taxi back as lots of walking around castle. Booked Auschwitz and Salt Mine trips through hotel. Highly recommend these trips too. Eating out was so cheap. Will definitely return to Krakow and recommend this hotel.
Comment from Hotel Management
25 Sep 2024 by Qubus, Hotel Management
Dear Traveler,Thank you for taking the time to share your detailed review. We are delighted to hear that you enjoyed your stay overall, appreciated the cleanliness of the room, and made the most of our pool, gym, and convenient location near Krakow's attractions.However, we regret that the humming noise from the vent and the air conditioning were not up to standard. We will look into these issues to ensure a more comfortable experience for future guests.It’s wonderful to know that you found Krakow so charming and enjoyed your trips to Auschwitz and the Salt Mines – we’re happy we could help arrange these for you. We truly appreciate your recommendation and look forward to welcoming you back on your next visit.Yours sincerely,Jarosław GbylGeneral Manager
by A verified traveler
Posted 22 Sep 2024
25 minute walk to all the old town attractions. Or one street car ride
by A verified traveler
Posted 21 Sep 2024
Great walking to old town
by A verified traveler
Posted 19 Sep 2024
