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Novum House

4.0 star property
Family-friendly guesthouse in Kraków

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Photo gallery for Novum House

In-room safe, desk, free WiFi, bed sheets
In-room safe, desk, free WiFi, bed sheets
Hallway
Exterior
Coffee service
Experience family-friendly comfort at Novum House, near Main Market Square. Relax with convenient amenities like in-room WiFi, a hair salon, and dry cleaning/laundry services. Enjoy the perks of bike rentals and luggage storage while previous guests rave about the helpful multilingual staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Pet friendly
  • Housekeeping
  • Laundry
  • Air conditioning
The current price is P3,138
P3,389 total
includes taxes & fees
Feb 23 - Feb 24

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

In-room safe, desk, free WiFi, bed sheets

Standard Double Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
Private bathroom
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

In-room safe, desk, free WiFi, bed sheets

Deluxe Double Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Designer toiletries
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Studio Suite

In-room safe, desk, free WiFi, bed sheets

Studio Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
LED TV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, free WiFi, bed sheets

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
LED TV
Hypo-allergenic bedding
Sofa bed - double
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

In-room safe, desk, free WiFi, bed sheets

Suite, 2 Bedrooms

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
LED TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
24 Straszewskiego St., Kraków, Lesser Poland, 31-113

What's nearby

  • Jagiellonian University - 1 min walk
  • Main Market Square - 6 min walk
  • Royal Road - 6 min walk
  • St. Mary's Basilica - 8 min walk
  • Wawel Castle - 12 min walk

Getting around

  • Turowicza Station - 7 min drive
  • Kurdwanów P+R Station - 7 min drive
  • John Paul II - Balice Airport (KRK) - 22 min drive

Restaurants

  • ‪Kinki Ramen - ‬1 min walk
  • ‪Czeczotka - ‬4 min walk
  • ‪Smakołyki - ‬1 min walk
  • ‪Delhi Curry House - ‬4 min walk
  • ‪Gospoda Koko - ‬4 min walk

About this property

Novum House

Upscale family-friendly guesthouse near Main Market Square
Located close to Jagiellonian University and Muzeum Kata, Novum House provides a free grocery shopping service, a hair salon, and dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Continental breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Express check-out, express check-in, and smoke-free premises
  • Tour/ticket assistance, coffee/tea in the lobby, and multilingual staff
Room features
All guestrooms at Novum House feature thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Polish, Russian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (PLN 60 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:30 AM for a fee: PLN 39 per person
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: PLN 80
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Private entrance

Pets

Pets allowed for an extra charge of PLN 60 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately PLN 39 per person
  • Airport shuttle fee: PLN 90 per vehicle (one way)
  • Nearby parking fee: PLN 60 per day(1969 ft away; open 24 hours)
  • Pet fee: PLN 60 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: PLN 80 (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Novum House
Novum House Krakow
Novum Krakow
Novum House Guesthouse Krakow
Novum House Guesthouse
Novum House Kraków
Novum House Guesthouse
Novum House Guesthouse Kraków

Frequently asked questions

Is Novum House pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 60 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Novum House?

As of Feb 17, 2025, prices found for a 1-night stay for 2 adults at Novum House on Feb 23, 2025 start from P 3,137.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Novum House?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM.

What time is check-out at Novum House?

Check-out is at 11:00 AM. Late check-out is available for PLN 80 (subject to availability).

Does Novum House provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 90 per vehicle applies.

Where is Novum House located?

This family-friendly Kraków guesthouse is located in the historical district, within a 5-minute walk of Jagiellonian University and Muzeum Kata. Main Market Square and St. Mary's Basilica are also within 10 minutes. Kraków Główny Station is 26 minutes by foot.

Novum House Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 117 out of 257 reviews
Rating 8 - Good. 107 out of 257 reviews
Rating 6 - Okay. 22 out of 257 reviews
Rating 4 - Poor. 7 out of 257 reviews
Rating 2 - Terrible. 4 out of 257 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Július

Liked: Cleanliness, staff & service, property conditions & facilities
We were missing new coffee beans or capsule. There was only old coffee. But in general property was clean and nice
Stayed 1 night in Dec 2024

8/10 Good

Jo

Traveled with family and small children
Good option for a quick visit to the old town in Cracow. Too bad there isn’t any help with luggage or elevator as it’s pretty daunting to carry everything up several flights of stairs.
Stayed 2 nights in Aug 2024

6/10 Okay

Halyna

Stayed 1 night in Sep 2024

8/10 Good

Teona

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, next to the old town. There are lots of restaurants, cafes, shops, pharmacies, etc. in the area as well as multiple tram and bus stops nearby. The place was clean and comfortable. There is no reception, so be prepared to have to call for the check-in/out instructions.
Stayed 4 nights in Sep 2024

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend. After arriving early in the morning they very kindly let me check in 3 hours prior to standard check in which was very much appreciated. Thanks
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice two room apartment
Good location, tram station just round the corner. Was a nice two room apartment with kitchen area. Few issues getting into building as was self-check-in and hotels.com caused issues with the lack of information on when to expect details. Only other issue was TV in bedroom was internet only and the WiFi didn’t reach that room a lot of the time.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice, once you can check in...
I arrived 5 minutes after the staffed check-in time of 5pm, but I don't think it'd matter, I didn't see anyone at their reception my entire stay. If you're unlucky enough to miss reception, like I was, you'll need to call to a local Krakow number to get instructions over the phone. I'm not sure how this would work if you don't speak either Polish or English. The street it is on has a fair bit of noise, their phone lines are terrible, and it is incredibly difficult to hear/understand their directions. All of the instructions given could have been provided via email ahead of arrival and reduced the stress of check-in by an order of magnitude. I would hate to attempt check in late in the evening. I saw another review complains about the floor boards and thought they might be exaggerating... Nope. Not only do you hear your every step but anyone in a nearby rooms, too. All of that said; it's a very convenient location, well priced, with nice facilities in the room (desk, air-conditioning, clothes racks, etc). There's near by cheap places to eat breakfast as well as all your usual tourist attractions.
Stayed 4 nights in Sep 2023

10/10 Excellent

Martyna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property, very clean tidy and spacious. Also a prime location of krakow.
Stayed 2 nights in Sep 2023

10/10 Excellent

Kasia

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and clean
Stayed 2 nights in Jul 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023

10/10 Excellent

Chloe

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was lovely and clean, the shower pressure is amazing, it is conveniently located so close to Old Town with transport close by and we even had a balcony. You didn’t really see any staff but it was all safe. My only negatives would be 1. So many stairs, 2. The pillows are short instead of long but I don’t know if this is a polish thing, 3. If you are a light sleeper you can hear the trams going by outside throughout the night. My suggestion would be to get a table and chairs for the balcony but honestly it was a great stay and would definitely stay again!
Stayed 2 nights in Apr 2023

8/10 Good

Mark

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

4/10 Poor

Elsy, Jacksonville

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
If you are looking for hotel like accommodations, this is not the place for you. This was more like a flat/apartment. We did not see the reception personnel once. We tried calling using the phone they had in the “lobby” and it would not connect. We did not have any coffee pods for day 2 and fortunately we saw a housekeeper and were able to get some. The pillows were horrible. It had no elevator, which we knew would be the case, but it was a challenge getting our luggage up since we had to go up five flights of stairs. They mentioned there was a continental breakfast but we could not find it. Overall, we were disappointed and expected much more. Now, as far as location goes, this place was great. Very close to everything. We walked nearly everywhere.
Stayed 3 nights in Jun 2022

8/10 Good

Patrycja

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, really close to the old town. Self-check in was easy. It was rather loud in the apartament due to tram tracks right outside of our windows but I believe that is the cost of staying in the city centre. Decent Smart TV was a nice touch. Comfortable bathroom and kitchenette. My only complaint would be that at the time of booking I wasn’t aware that they will want to pre-approve the payment a week before our arrival, especially with free cancellation as our chosen option (and before our time to cancel the booking has passed). I could not find that information in any of the confirmation emails I received after booking or in the place’s policies. The way it was worded when I was booking the apartments I was led to believe that I will pay at the check in. Only found out about the need for pre-approved payment when they couldn’t secure money from my account and I received an email that if it is not resolved I will loose my reservation (at that point the same rooms were at twice the price of my booking). That caused some stressful moments but thankfully was resolved easily. I understand that the physical reception was closed due to covid-19 but I think information about pre-approved payment should be made clear to customers at the time of booking. Overall I would definitely recommend this place if you’re staying in Krakow for couple of days.
Stayed 4 nights in Sep 2020

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to leave the hotel after Poland was put on lockdown due to coronavirus, the staff were more than happy to assist us in instructions on how to leave the country. All this aside, we were in love with the place almost instantly, we felt right at home, rooms were spacious to stay they were small rooms and could not fault them in any way. Clean and lots of personal touches added to the rooms, we will be returning later on in the year to this exact accommodation once again as we could not imagine staying anywhere else, great location!!
Stayed 2 nights in Mar 2020

8/10 Good

GK, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good stay. Clean and convenient though fairly basic. Staff was helpful. Bed not the most comfortable.
Stayed 3 nights in Feb 2020

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Nice apartments style rooms with a very clean modern kitchen with all facilities. We left a big box of English tea bags and milk for other guests but stick a few essentials in your case to save having to buy when your there. Perfect location
Stayed 2 nights in Jan 2020

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location - good for the price
It’s not a fancy place but it’s good for the money. And also quite conveniently located.
Stayed 1 night in Oct 2019

8/10 Good

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, convenient, convenient.
Immaculately clean, attention to details, fantastic location just outside of Old Town. Everything within walking distance. Front desk extremely helpful and nice when we had questions about the surrounding area. Compact space with plenty of hot water and good water pressure in the shower. Bed was comfortable, I wasn't a fan of the pillows, my wife didn't mind them (personal preferences). Construction on the exterior of the building right by our window was the only thing keeping me from giving this place a perfect score. We were instructed to not turn on the A/C due to the construction, and it was quite warm in the small room while my wife was blow drying and flat ironing her hair (and to be fair, I think it was a bit warmer than usual for this time of year here). We did open the windows, but they were soon taped shut so we could not open them any more. Construction begins at 7am, which put any ideas of sleeping in "to rest." No construction on the weekend. For those light sleepers, like myself, the local train runs all night and our room fronted the road in which the train ran, though less often after midnight. Earplugs were provided (one of the many "attention to details."), which don't do me any good Overall a fantastic stay, I just could've done with less noise as I am a VERY light sleeper.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was excellant, walking distance to main sq. market and castle. Safe area opposite the universuty abd park.
Stayed 4 nights in Jul 2019

10/10 Excellent

Line

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Although we knew there was no elevator it should be made clearer that the hotel rooms are only on the top two floors. We climbed 72 stairs several times each day. Unfortunately the city decided to work on the tram tracts outside our side of the building each night we were there. The noise was deafening and we were awake all night for both nights. The room was lovely and the staff very courteous but the experience was not positive.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

6/10 Okay

Jason

Traveled with partner
Liked: Cleanliness, amenities
Pros: Good location. All main attractions within walking distance. Good size room. Kitchen area and daily maid service. Modern clean bathroom. Air conditioning unit. Cons: Our room was next to main road, and trams run all night, you literally feel the building vibrate as they pass, hence not suitable for light sleepers. No lift and unsuitable for any person who struggles with stairs, especially when carrying luggage. Television did not work, informed reception but they did not resolve. No maid service on last day of stay, had to ask reception for clean towels, luckily caught them before they close reception at 5pm. Wood block flooring in room was all loose underfoot and squeaking when walked on, however clean so not really an issue.
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Room very clean and higher standard. Staff were more than happy to help with any requests. Would definitely stay here again
Stayed 2 nights in Mar 2019