Ratings based on 993 Verified Reviews

4.5 out of 5
88% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 3 Jan 2025
So close to the old town and the jewish quarter for comvenience. Very comfortable and clean
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Dec 2024
5 out of 5
by A verified traveler from Bellevue

Posted 18 Dec 2024
Very close to market square and tram lines half block sway. Very nice colors in hotel.
4 out of 5
by A verified traveler

Posted 5 Dec 2024
The hotel was clean and the staff were pleasant. We had a problem with the toilet not flushing and it was fixed as soon as I reported it. We paid for breakfast one morning as we had an early start and it was good. The hotel is in a good location to walk to the main square where there are many restaurants and bars. I would stay in this hotel again if I returned to Krakow.
5 out of 5
by A verified traveler

Posted 16 Nov 2024
Good location. Comfortable and value for money.
5 out of 5
by A verified traveler

Posted 14 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Robert G Guest Relations Manager, Hotel Management
Dear Nicole,Thank you for rating our hotel so high. We hope to see you back soon!Best Regards
5 out of 5
by A verified traveler

Posted 14 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Robert G Guest Relations Manager, Hotel Management
Dear Dimitri,Thank you for rating our hotel so high. We hope to see you back soon!Best Regards
5 out of 5
by A verified traveler

Posted 14 Oct 2024
Great, central place to stay. Clean, comfortable room. Friendly, professional staff. Awesome breakfast choices.
Comment from Hotel Management
15 Oct 2024 by Robert G Guest Relations Manager, Hotel Management
Dear Paul,Thank you for such a positive feedback about your stay in our hotel.We are happy you have liked us!Best regards
5 out of 5
by A verified traveler

Posted 7 Oct 2024
The Holiday Inn at Krakow is on par with the top hotels in the area. The room we stayed in, was larger than some others, we have stayed in. We visit Krakow regularly and it's position is ideal for the town square and pick up points for tours. We will stay again. We had a meal and this was top quality. The breakfast was the best we have ever had, every choice was available
5 out of 5
by A verified traveler

Posted 3 Oct 2024
location