Ratings based on 4 Verified Reviews
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024 on Hotels
Comment from Hotel Management
18 Jun 2024 by Patrycja, Hotel Management
Thanks for choosing our apartments!
by A verified traveler
Exceptional Customer Service
Posted 26 Dec 2019 on HotelsUpon arrival Peter advised us that the jacuzzi bath in the apartment was not working. We were very disappointed but our opinion soon changed when he told us he had booked out another apartment with hot tub for that night, out of his own pocket. The next day we checked out of that one and were able to use one of Peters other apartments to get showered and leave our luggage whilst the jacuzzi bath in ours was fixed.
Peter then kept in touch throughout our whole stay, giving us suggestions on where to eat/drink and booking/arranging the Auschwitz tour.
We will definitely be recommending this apartment to any of our friends and family who would like to visit Kraków (unless it’s at the same time as us as we will be booking it!!!)
Peter goes above and beyond to ensure his guests receive the best customer service and experience. Thanks very much Peter, you will be sure to see us again when we next visit Kraków!
by A verified traveler
Posted 24 Jul 2020 on Hotels
pokoje bardzo zadbane i w niezłym standardzie, ale wrażenie robi przede wszystkim świetna obsługa. dobra lokalizacja.
Comment from Hotel Management
30 Aug 2020 by Piotr, Hotel Management
Dziękujemy jeszcze raz za Państwa rezerwację i zapraszamy ponownie!!
by A verified traveler from Noord-Brabant
Posted 8 Nov 2019
Vlakbij het centrum ligt dit prachtige appartement. Wij vonden de wandeling dagelijks prima (+/- 25 min) maar je loopt dan al vele winkeltjes en restaurantjes voorbij, mocht je niet zo ver willen. Het appartement is van alles voorzien en is supernetjes en modern. De eigenaar zorgde voor een heerlijk ontvangst met bubbels en koude Poolse biertjes, dus onze vakantie begon echt meteen. Ze regelen alles voor je en zijn goed bereikbaar voor vragen en hulp. We hadden echt een topverblijf!