Ratings based on 368 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Dec 2024
by A verified traveler
Posted 18 Oct 2024
Beautiful classic European property in the most convenient location. Walk to everything! Nice breakfast! Cute mini courtyard, gym. Staff was polite and very friendly. Room is small, but has all you need. Bed comfortable. Would love to come to Krakow and stay at same hotel again!
PS: I gave 4 stars for cleanliness only because I hope for some bathroom improvements in future. It’s a bit outdated with standing free metal shelf (at least in my room) and need toilet seat replaced with one that has no rubber details on bottom- it seems impossible to keep lean and that is only minus.
Comment from Hotel Management
19 Oct 2024 by Emilia, Hotel Management
Dear Boris,Thank you for sharing your review and for the kind words about our hotel! We are delighted that our location and garden met your expectations, and that you found the bed comfortable.Thank you for your comments about the breakfast. Indeed there is a great selection on the buffet, a great way to start your day!Your compliments about the staff are what we are all about here at the hotel. We love our job and we take care of our guests with real passion for your interests and needs.We apologize for any inconvenience with the bathroom. The room you stayed in was adapted for guests with disabilities, which is why some elements, perhaps less aesthetically pleasing, are essential for practicality. We understand this may not suit everyone’s preference and will be happy to provide a room with standard facilities during your next visit.We hope to welcome you back to Kraków soon!Kind regardsEmilia Matuszewska with Amber Butique Hotels Team
by A verified traveler
Posted 6 Oct 2024
It was great
Comment from Hotel Management
19 Oct 2024 by Emilia, Hotel Management
Dear Francisco,Thank you very much for all your lovely words regarding your recent stay with us.We hope we will see you soon in your new Krakow home.Best RegardsEmilia Matuszewska with Amber Boutique Hotels Team
by A verified traveler
Posted 2 Oct 2024 on Hotels
Comment from Hotel Management
3 Oct 2024 by Katarzyna Petynka -Malczyk, Hotel Management
Thank you very much for leaving such a lovely review of your stay with us. We are pleased to read that you enjoyed your stay with us. Your opinion is very important to us as we always try to deliver a flawless and relaxing experience to our guests. I hope you will have more positive surprises when you visit us again. We look forward to your next visit. Best regards
by A verified traveler
Posted 4 Aug 2024
Very nice hotel in a convenient location. Friendly and helpful staff.
Comment from Hotel Management
22 Sep 2024 by Amber Boutique Hotels Team, Hotel Management
Dear Ramnath,Thank you for your kind review! We’re thrilled to hear that you found our hotel to be very nice and conveniently located. It’s wonderful to know that our staff made a positive impression with their friendliness and helpfulness.We hope to welcome you back for another enjoyable stay!Best regards
by A verified traveler
Great location!
Posted 28 Jul 2024 on HotelsClean, comfy and the location is perfect. We were walking distance to everything we wanted to see. The square and park is a 5 minute walk. We felt very safe even late at night.
Comment from Hotel Management
29 Jul 2024 by Reception of Amber Boutique Hotels, Hotel Management
Thank you very much for sharing your opinion! We are glad that you enjoyed your stay at our hotel and that it met your expectations. It is great to hear that you appreciated the cleanliness and comfort, as well as our location. We strive to make our guests feel safe and comfortable, so we are very pleased that you felt this level of safety, even late at night.We invite you again in the future and hope that your next stay will be just as successful!
by A verified traveler
Posted 10 Jul 2024 on Hotels
by A verified traveler
4 Night Break
Posted 22 Jun 2024 on HotelsGreat 4 night stay. All the reception staff, day snd night are excellent. Customer service spot on, nothing too much trouble.
Centrally located, perfect for a vistvto the main square, 5 minutes walk away.
by A verified traveler from Phoenix
Posted 20 Jun 2024
Amber Boutique hotel está muy agradable y el servicio excelente. La atención es muy atenta y dedicada para ayudar. La localización está excelente para ir a ver diferentes atracciones, restaurantes, shopping y transporte público.
El desayuno es básico comparado con otros hoteles en el área, pero en general, si recomiendo Amber Boutique Hotel.
by A verified traveler
Posted 3 Jun 2024
Great walkable location to Old Town Krakow, convenient to the train and bus stations, 20 minutes to the airport, very nice breakfast selection and dining room, and for early departures a breakfast to go!
