Ratings based on 52 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from NJ
Posted 15 Feb 2020 on Orbitz
With a late flight in, I needed a 24 hour desk, which they provided along with reassuring emails.
Comment from Hotel Management
18 Feb 2020 by yaya, Hotel Management
thank you very much for your review and looking forward to welcome you here again:)
by A verified traveler from Phoenix, AZ
Posted 29 Jan 2020
We were able to rent mopeds on site, took about 15 minutes for them to arrive and they were very affordable. The had free tea and coffee available all the time, and other drinks available for purchase. There is a restaurant attached, which is convenient, however due to our plans we never ate there. They do provide a breakfast that you can purchase during your reservation or on site, however it does not start until 0800, and we had to leave earlier than that so we walked a couple blocks for some food. Our room was really unique. It was 2 bedrooms, each with a queen (or maybe double?) bed and was able to be closed off from one another with a door and a window. The bathroom was off the end of one of the rooms.
Comment from Hotel Management
30 Jan 2020 by LiLi, Hotel Management
Thank you so much for the great review. We are very glad to hear that you were satisfied with our hotel. Your review regarding your experience with us is highly valued. We appreciate your feedback. Thank you again
by A verified traveler
Posted 24 Jan 2020
Comment from Hotel Management
30 Jan 2020 by LiLi, Hotel Management
Thank you so much for the great review. We are very glad to hear that you were satisfied with our hotel. Your review regarding your experience with us is highly valued. We appreciate your feedback. Thank you again
by A verified traveler
Average at best
Posted 23 Dec 2019 on HotelsThis is an average at best hotel. Photos of exterior show mostly the nicely lit steak house next door and not the hotel.
Downstairs rooms have little or no natural light or ventilation. A/c works at full speed tegardless of setting so sweat or get a sweater.
Rooms are very noisy and corridors transmit all sounds.
Nowhere to sit and enjoy sunshine here but you can go to covered smokers area. Tough if you dont smoke.
Comment from Hotel Management
26 Dec 2019 by LiLi, Hotel Management
Thank you for your review.
Best regards
LiLi
by A verified traveler
Posted 5 Dec 2019 on Orbitz
They booked my trip to phi phi, but when i was getting on th boat the ferry company chow koh group charged me 450 instead of 350 for trip to phket from phi phi
Comment from Hotel Management
5 Dec 2019 by LiLi, Hotel Management
Dear, Guest
For this case maybe can I have your name for check your ticket with Chow Goh Company and ask them about this.
Sorry for inconvenience
However please do not hesitate to contact us if there is any problems.
Best Regards
by A verified traveler
Posted 1 Dec 2019 on Orbitz
Good location. Lots of places to est nesrby. Staff helpful
Comment from Hotel Management
2 Dec 2019 by LiLi, Hotel Management
Thank your for your kindness feedback.
Hope to welcome you again
With Love
by A verified traveler from Toronto, ON
Posted 25 Nov 2019
I’m not really sure where all the positive reviews for the Sasi House come from. Did we stay at the same hotel?
Staff was definitely wonderful. Friendly, kind, greeted us with fresh fruit at check in.... everything you come to expect of Thailand’s legendary hospitality. Location was fine. Fairly central in Krabi town with lots of food options plus the riverfront.
The room however was simply disgusting. The paint was peeling off the concrete walls. There was no window except a covered up window to the hall. The noise from above was near constant (thank god we had earplugs!) Worst of all was the smell of the bathroom. It LOOKED clean enough but it smelled like a public toilet. You could smell the urine and waste in the plumbing. We kept the door closed at all time so it didn’t stink up the room worse. At least the air conditioner worked.
Comment from Hotel Management
25 Nov 2019 by The sasi House, Hotel Management
Thank you for your recommend. We will bring your suggestions to improve our hotel.
With LOVE :)
by A verified traveler
Posted 14 Nov 2019
Staffs are very nice and they can provide services S well
Comment from Hotel Management
21 Nov 2019 by Ninew, Hotel Management
Thank you so much for the great review. We are very glad to hear that you were satisfied with our hotel. Your review regarding your experience with us is highly valued. We appreciate your feedback. Thank you again
by A verified traveler
Excellent service
Posted 28 Jul 2019 on HotelsWe stayed one night for convenience of getting to our flight the next day. Staff were amazing and helpful, rooms were small but delightful. It was exactly what we needed and for the price of the room it was serious value for money.
Comment from Hotel Management
31 Jul 2019 by LiLi, Hotel Management
Thank you for choosing to stay at The Sasi House. and thank you again for your good rating score and review We wish to have a chance to welcome you back again. Best Regards. THE SASI HOUSE :)
by A verified traveler from California
Posted 17 May 2019
Very clean place.
Pleasant staffs and excellent service
Walk distance from markets and restaurants.
Tour companies from Aonang gives free ride.
Island tours are great
Unfortunately we didn't try the restaurant
In the property.
I recommend this place.
Comment from Hotel Management
20 May 2019 by LiLi, Hotel Management
Thank you for your feedback.
Looking forwards to welcome you again.
Best Regards,
