Ratings based on 29 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jan 2025
Comment from Hotel Management
8 Jan 2025 by jeab, Hotel Management
Dear MarthaThank you for your recent visit and your feedback. We are sorry to know that you had unsatisfied experience with us, will be high appreciate if the details was informed. We will keep ourselves improved for your next stay in Ao Nang.Warm regards,Petcharat BoonsopaHotel Manager
by A verified traveler
Posted 19 Aug 2024
Very dirty hotel. So smells. Look for another option if you can. Very slow service too. The water in the bathroom is leaking.
by A verified traveler
Posted 21 Feb 2024
The property itself is good, but just located where there are very few food options.
by A verified traveler
Posted 15 Feb 2024
Was good clean
by A verified traveler
Posted 28 Sep 2022 on Wotif
the property was not at all like the photos on website, the room was old, condition of ill repair, mould in bathroom, bed had a base but apparently no softer layer on top, chipped fittings, 2nd had flip flops, i took photos for your reference, please reply to this as the accomodation was not worthy of price charged
by A verified traveler
Posted 3 Jan 2020 on Ebookers
the hotel is poorly located, should have free shuttle every hour to compensate for the bad location, the pool should be cleaned more regularly ... very dirty the water .. the breakfast is great top .. staff is also very nice, always ready to help ... laundry service is good too
Comment from Hotel Management
10 Feb 2020 by Jaew, Hotel Management
Dear Value customer,
Thank you very much for taking the time to review our property.As per your suggestion, we have to discuss with hotel management in this matter to avoid the problem in the future, If you’re traveling to our area again soon, don’t hesitate to call us if there is anything we can help you with
by A verified traveler
Bed vibes
Posted 27 Dec 2019 on HotelsWe did not get the room category we booked
Comment from Hotel Management
3 Jan 2020 by Jaew, Hotel Management
Thank you for taking the time to review your stay with us, Unfortunately we are shorten the room type that you booked, However we have upgrade your room to the next category instead, If you’re traveling to our area again soon, don’t hesitate to call us if there is anything we can help you with
by A verified traveler
Posted 12 Dec 2019 on Hotels
Comment from Hotel Management
3 Jan 2020 by Jaew, Hotel Management
Dear Value customer,
Thank you for giving us this wonderful opportunity to serve you, Our management is confident enough that you get satisfaction during you stay with us. We are looking forward to having you again as a guest in our hotel, I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care.If I can be of assistance to you, please do not hesitate to call.
by A verified traveler from Kihei
Posted 2 Dec 2019
The staff was very accommodating. We booked our shuttle to the airport through them and they offered a to go breakfast option for us since our flights were very early. The pool is nice and the rooms are quite clean. There is a 7/11 next door for snacking needs and a couple good restaurant choices nearby as well. The hotel offers a free shuttle to the night bazaar which is helpful too!
Comment from Hotel Management
3 Jan 2020 by Jaew, Hotel Management
Dear Value customer,
Thank you for giving us this wonderful opportunity to serve you, Our management is confident enough that you get satisfaction during you stay with us. We are looking forward to having you again as a guest in our hotel, I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care.If I can be of assistance to you, please do not hesitate to call.
by A verified traveler
Posted 16 May 2019
We stayed in the hotel at low season and the staff were very friendly and helpful at all times. The room was clean and tidy,and the beds were imcredibly comfortable!