Ratings based on 679 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
We stayed here for 3 nights and it was a good middle of the road hotel. The hotel aesthetics were what you expect from a chain hotel so if you are looking for something a bit more traditional or to feel like you’re not in a standard city break hotel then this isn’t the place for you. The pool area is nice with a free towel each day. The breakfast is good and the area is clean. The beach is around a 15 minute walk and you are on the Main Street in Ao Nang when you leave the hotel. The landmark night market is an 8 minute car journey away. Overall this stay provided us with what we needed for 3 nights in a busy area.
Comment from Hotel Management
5 Dec 2024 by Maneejan L. (Duty Manager), Hotel Management
Dear Jack User,We very much appreciate your comments regarding your stay at the ibis Styles Krabi Ao Nang. It is always a pleasure to receive positive or negative feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
by A verified traveler
Posted 11 Jul 2024
Pet friendly hotel and the wife and I come almost bi weekly. Accidentally booked the incorrect date and arrived at the hotel. Expedia staff and hotel staff were amazing . Fully refunded and booking was the same price . Top service from both Expedia and Hotel.
Comment from Hotel Management
13 Jul 2024 by Maneejan L. (Duty Manager), Hotel Management
Dear Name User,We very much appreciate your comments regarding your stay at the ibis Styles Krabi Ao Nang. It is always a pleasure to receive positive or negative feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
29 May 2024 by Maneejan L., Duty Manager, Hotel Management
Dear Kenneth,Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to call me at the office number below.Thank you for staying with us, and we look forward to another chance to serve you.Best Regards,
by A verified traveler
Posted 31 Mar 2024
A decent walk to beach and night market, but hotel is great.
Comment from Hotel Management
29 May 2024 by Maneejan L., Duty Manager, Hotel Management
Dear Percy,Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property will continue this winter with renovations to our banquet and convention areas. We look forward to seeing you on your next trip to Saskatoon!Best Regards,
by A verified traveler
Posted 13 Mar 2024
The staff was amazing. Also had the best price, make sure to get the breakfast included, if you’re planning on doing activities. The had happy hour and a nice pool. Overall, really enjoyed staying here and will stay here in the future.
Comment from Hotel Management
12 Jun 2024 by Maneejan L., Duty Manager, Hotel Management
Dear Hector,We very much appreciate your comments regarding your stay at the ibis Styles Krabi Ao Nang. It is always a pleasure to receive positive or negative feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
by A verified traveler
Posted 12 Mar 2024 on Hotels
excellent third time here,,great staff pool ect i love it
Comment from Hotel Management
12 Jun 2024 by Maneejan L., Duty Manager, Hotel Management
Dear Darren User,We very much appreciate your comments regarding your stay at the ibis Styles Krabi Ao Nang. It is always a pleasure to receive positive or negative feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
by A verified traveler
Posted 11 Mar 2024
The buffet breakfast has a great selection however it was cold every morning.
Comment from Hotel Management
12 Jun 2024 by Maneejan L., Duty Manager, Hotel Management
Dear Julie,We very much appreciate your comments regarding your stay at the ibis Styles Krabi Ao Nang. It is always a pleasure to receive positive or negative feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
by A verified traveler
Posted 12 Feb 2024
This place is old and is in need of a renovation. We found many cockroaches on premises running through the corridors. Very unclean and unhygienic. Location is good 5 mins to the beach. The breakfast is terrible , limited options and also just unhygienic. Would I stay here again. Absolutely not. You’ve be warned!
Comment from Hotel Management
12 Jun 2024 by Maneejan L., Duty Manager, Hotel Management
Dear KennethWe very much appreciate your comments regarding your stay at the ibis Styles Krabi Ao Nang. It is always a pleasure to receive positive or negative feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
by A verified traveler
Nice place to stay
Posted 8 Jan 2024 on HotelsNice hotel; good pool; good buffet breakfast; very clean; but the room was quite small with not a lot of space for clothing/luggage
Comment from Hotel Management
12 Jun 2024 by Maneejan L., Duty Manager, Hotel Management
Dear Anthony,We very much appreciate your comments regarding your stay at the ibis Styles Krabi Ao Nang. It is always a pleasure to receive positive or negative feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
by A verified traveler
Posted 20 Nov 2022
the menu had been downsized from my visit 2 years ago.
