Ratings based on 517 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Dec 2024
Older property but rooms that we stayed at were beautifully updated. Grounds with two pools were gorgeous. Service was wonderful. The breakfast buffet plentiful and varied. The on site resort restaurants were quite good although I would not recommend the beef. Beach was wonderfully clean and private.
Comment from Hotel Management
3 Dec 2024 by Mong, Hotel Management
Dear Khun Natawadee,Thank you for your review. We're delighted that you enjoyed the beautifully updated rooms, our gorgeous grounds, and the wonderful service. It’s great to hear the breakfast buffet and resort restaurants met your expectations, though we’ll review your comment on the beef. We're glad you loved our clean, private beach and look forward to welcoming you back.Regards,Mongkolrat MahasarinunExecutive Assistant Manager
by A verified traveler
Posted 10 Nov 2024
Good
Comment from Hotel Management
12 Nov 2024 by Mong, Hotel Management
Dear Martina,Thank you for your review and we are looking forward to welcoming you back soon.Ragards,mongkolrat MahasarinunExecutive Assistant Manager
by A verified traveler
Posted 10 Nov 2024
This is a gem of a resort with the most beautiful grounds and oceanfront beach. The rooms are spacious, the pools excellent and staff extremely friendly and attentive. We traveled with extended family and our 4 and 6 yr old grandkids lived in the pools. Very safe and oh so fun. All of our meals were delicious. The inexpensive massages right near the beach were excellent!!
Comment from Hotel Management
10 Nov 2024 by Mong, Hotel Management
Dear Brian,Thank you for sharing a wonderful review. We're delighted that you enjoyed our beautiful grounds, oceanfront, and spacious rooms. It’s fantastic to hear that your grandkids loved the pools and that you felt safe and relaxed during your stay. We're also glad you enjoyed the beachside massages and our delicious meals. We are looking forward to welcoming you and your family again soon.Regards,Mongkolrat MahasarinunExecutive Assistant Manager
by A verified traveler
Posted 20 Oct 2024
My son fell on his back yesterday morning when he went out from sport club. The stairs are very dangerous.
His back was heart.
Comment from Hotel Management
23 Oct 2024 by Mita, Hotel Management
Dear Eldad,We regret that your son had an unexpected experience during his stay.However, our guest relations team was contacted and offered assistance in addressing this challenge.Thank you for your understanding.Warm Regards,Guest Relation Team
by A verified traveler
Posted 9 Sep 2024
Comment from Hotel Management
11 Sep 2024 by Mong, Hotel Management
Dear Garrett,Thank you for your review us and we hope to welcome you again in the future.Regards,Mongkolrat MahsarinunExecutive Assistant Manager
by A verified traveler
Posted 27 Aug 2024 on Hotels
Comment from Hotel Management
28 Aug 2024 by Mong, Hotel Management
Dear Eyal,Thank you for your stay and kind rate to us and we hope to welcome you back again in the future.Regards,Mongkolrat MahasarinunExecutive Assistant Manager
by A verified traveler from South St Paul
Posted 8 Aug 2024
Beautiful place, loved the breakfast and private beach and bathtub in the room. 24 hr room service.
Negatives are no air conditioning in any common areas. If you're checking out and have time to kill, there is nowhere to have a drink and chill. You just sweat and are uncomfortable.
Comment from Hotel Management
8 Aug 2024 by Mong, Hotel Management
Dear Tatiana,Thank you for taking the time to share your feedback about your recent stay with us. We're delighted to hear that you enjoyed the beautiful surroundings, our breakfast offerings, the private beach, and the bathtub in your room. We're also glad you appreciated our 24-hour room service.We regret to hear about the discomfort you experienced due to the lack of air conditioning in our common areas. Your feedback is invaluable to us, and we will take it into consideration as we strive to improve our facilities. Thank you once again for your feedback. We hope to have the pleasure of welcoming you back in the future.Regards,Mongkolrat Mahasarinun Executive Assistant Manager
by A verified traveler
Posted 9 Jul 2024 on Hotels
Comment from Hotel Management
11 Jul 2024 by Mong, Hotel Management
Dear Tiffany,Thank you for your staying and rate us of good score.Regards,Mongkolrat Mahasarinunexecutive Assistant Manager
by A verified traveler
Great hotel but disappointed rooms
Posted 13 Jun 2024 on HotelsThe pool is perfect!! Also the breakfast.. in general it is a beautiful resort in the nature.
However the room is very old!! Shower like I had 20 years ago in my apartment.
Comment from Hotel Management
14 Jun 2024 by Mong, Hotel Management
Dear Neta,Thank you for your feedback. We're delighted to hear that you enjoyed our pool and breakfast, and that you appreciated the beauty of our resort's natural setting. We apologize that the room and shower did not meet your expectations. We hope to welcome you back for an even better experience in the future.Regards,Mongkolrat MahasarinunExecutive Assistant Manager
by A verified traveler
Posted 12 Jun 2024
Comment from Hotel Management
14 Jun 2024 by Mong, Hotel Management
Dear Mark,Thank you for visiting Dusit Thani Krabi Beach Resort and for sharing your positive score. We hope to have the pleasure of welcoming you back in the future for another memorable stay.Regards,Mongkolrat MahasarinunExecutive Assistant Manager
