Ratings based on 274 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2024
DO NOT STAY HERE!!
We booked this place for a nice escape from the busier side of Krabi. First thing to note is we stayed in very similar accommodation in Phi Phi and were more than happy to be fairly isolated with wildlife nearby.
This resort was the only hotel I have EVER checked out of early in my life. First of all, the staff were not helpful, they put us in the wrong room and when realised moved us with the same key which alerted us that the room keys opened every door, and any guests could have access to our room.
The staff seemed unfriendly, unbothered and unwilling to handle any requests. The shuttle service took as long as everyone says it does and you’re left to get eaten alive by mosquitos whilst waiting. The front desk refused my calls or offered rude responses when I asked times for the shuttle.
We ordered room service and the delivery man demanded a tip from us instead of giving us change for our money. We would’ve tipped anyway, but he did not even give us the option to offer!
The electricity went twice, so we were left with no aircon. To top it all off, we found cockroaches in our bed.
When we checked out early the receptionist was unfriendly and unwilling to refund us, stating someone was fixing the electricity issues and shrugged at the cockroaches.
I honestly do not recommend this place, not because of the wildlife, but the poor service. I felt like if I needed assistance, I’d be sent away!
0/10
by A verified traveler
Posted 4 Jul 2024
The villas are on a hill so you cannot reach the villas or the lobby without a shuttle, which takes a while to arrive. Really clean and beautiful resort with clean rooms, good facilities and great views! Definitely recommend.
by A verified traveler
A very unique, natural and stylish property
Posted 10 Jun 2024 on HotelsBeautiful, natural location composed of individual round outbuildings (rooms) on a steep, forested hillside. Beautiful infinity pool mid property and a restaurant located at the bottom. Very unique and stylish location very suited to privacy.
by A verified traveler
Posted 31 May 2024
Beautiful resort, very clean, staff were nice, and it was close enough to the beach for us, but far enough to have some peace. The resort was large and lots of uphill walking, but they had a free shuttle around the resort
by A verified traveler from Runcorn
Posted 28 May 2024
by A verified traveler
Posted 13 May 2024
Such an amazing, lowkey hotel. I absolutely loved the pool, it was my main reason for coming here. I just wish there could be better transportation as you need it to come down from the mountain. But still truly loved this resort.
by A verified traveler
Posted 29 Apr 2024
Very beautiful. They need to add more pick up zones and/or more shuttle vehicles. Advise people that this is a no alcohol pool bar. I also could not get into the safe in the room.
by A verified traveler
Amazing stay
Posted 7 Apr 2024 on HotelsAn amazing and luxury stay. Staff was amazing. I was afraid of insects inside the villas but all insects were outside. If I go back I will stay here again. Only thing that may deter you is that if you aren’t fairly fit and consistent in the gym you will hate it. It is a workout to do anything here including get to and leave your room. Yes there are shuttles all day and night but you literally have to walk up and down hill to get to them
by A verified traveler from Barnsley
Posted 2 Mar 2024
Beautiful setting, very hilly, but transport available if required. Loads of wildlife, and hidden away from the busy Aonang strip. Staff very helpful, nothing too much trouble. Grounds very photogenic
by A verified traveler
Posted 27 Feb 2024
