Ratings based on 972 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2024
A little bit old like furniture and washroom, having smoking smell on non-smoking floor
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
28 Nov 2024 by Guest Relations Manager, Hotel Management
Dear Valuable Guest,Warm greetings from The Kimberley Hotel Hong Kong. Thank you very much for rating us following your recent stay with us. We are glad to hear that your enjoyed the stay.We look forward to serving for you in the near future and provide the best service to you again!Best regards, Guest Relations Manager
by A verified traveler
Posted 19 Nov 2024
Very near shopping malls and the MTR station. The carpet in the room was dusty and the shower taps were falling apart though.
Comment from Hotel Management
20 Nov 2024 by Guest Relations Manager, Hotel Management
Dear Valuable Guest,Warm greetings from The Kimberley Hotel Hong Kong.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. In addition, your valuable comments on our room cleanliness and the in room facilities were well received. The comments were delegated to concerned departments for the immediate rectifications.Please rest assured that the hotel has put all efforts on continues improvement in all aspects in order to strive for the pleasant staying experiences for all our guests. We look forward to be of service to you again soon! Best regards, Guest Relations Manager
by A verified traveler
Posted 19 Nov 2024
Convenient location. Excellent concierge service. Otherwise everything else is average.
Comment from Hotel Management
20 Nov 2024 by Guest Relations Manager, Hotel Management
Dear Valuable Guest,Warm greetings from The Kimberley Hotel Hong Kong.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you valuable feedback for our continuous improvement. We look forward to be of service to you again soon! Best regards, Guest Relations Manager
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Guest Relations Manager, Hotel Management
Dear Valuable Guest,Warm greetings from The Kimberley Hotel Hong Kong. Thank you very much for rating us following your recent stay with us. Your valuable ratings are extremely important for our continuous improvements.We look forward to serving for you in the near future and provided the best service to you again!Best regards, Guest Relations Manager
by A verified traveler
Posted 17 Nov 2024
Old property
Comment from Hotel Management
19 Nov 2024 by Guest Relations Manager, Hotel Management
Dear Valuable Guest,Warm greetings from The Kimberley Hotel Hong Kong. Thank you very much for giving us comments following your recent stay with us.Your valuable comments about our room conditions were well received, those were shared with the concerned departments for further rectifications. Please rest assured that the hotel has put all efforts on continues improvement for the room conditions and hardware in order to strive for the pleasant staying experiences for all our guests. We look forward to serving for you in the near future and provided the best service to you again!Best regards Guest Relations Manager
by A verified traveler
Posted 16 Nov 2024
Room was showing signs of age and a bit tired. Watee selector handle fell off when changing from shower to bath facility. No space for hanging storage, only drawers, one of which (1 out of 3) was missing the handle and inoperable
Comment from Hotel Management
19 Nov 2024 by Guest Relations Manager, Hotel Management
Dear Valuable Guest,Warm greetings from The Kimberley Hotel Hong Kong. Thank you very much for giving us comments following your recent stay with us. In addition, your valuable comments about our room conditions were well received, those were shared with the concerned departments for further rectifications. In addition, the hotel offers different type of rooms with different room sizes, you would find one which is suitable for you. For details, please visit our hotel website.Please rest assured that the hotel has put all efforts on continues improvement for the room conditions and hardware in order to strive for the pleasant staying experiences for all our guests. We look forward to serving for you in the near future and provided the best service to you again!Best regards Guest Relations Manager
by A verified traveler
Posted 14 Nov 2024
Definitely will be staying there again cuz the location was so awesome and everything are walkable.
Comment from Hotel Management
15 Nov 2024 by Guest Relations Manager, Hotel Management
Dear Valuable Guest,Warm greetings from The Kimberley Hotel Hong Kong.Thank you very much for your continuous supports and giving us comments following your recent stay with us. It is extremely important and great motivation for us to hear that you loved to stay with us. We look forward to be of service to you again soon! Best regards, Guest Relations Manager
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Guest Relations Manager, Hotel Management
Dear Valuable Guest,Warm greetings from The Kimberley Hotel Hong Kong. Thank you very much for rating us following your recent stay with us. Your valuable rating or comments are extremely important for our continuous improvements.We look forward to serving for you in the near future and provided the best service to you again!Best regards, Guest Relations Manager
by A verified traveler
Posted 13 Nov 2024
Overall good
Comment from Hotel Management
15 Nov 2024 by Guest Relations Manager, Hotel Management
Dear Valuable Guest,Warm greetings from The Kimberley Hotel Hong Kong.Thank you very much for your continuous supports and giving us comments following your recent stay with us. It is extremely important and great motivation for us to hear that you loved to stay with us. We look forward to be of service to you again soon! Best regards, Guest Relations Manager
