Ratings based on 614 Verified Reviews

4.1 out of 5
83% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 23 Nov 2024
Staying for the 2nd time within a year. I checked in well before noon and the reserved queen bed room was not ready until later in the afternoon. The very polite and efficient front desk staff offered an option to take a 2-bed room instead. Since I was travelling solo I took up the offer which worked out perfectly fine. The room was decent in size and I didn't feel cramped, except the bathroom was just a little bit narrow. The shower stall was good size to move around though. The room furnishing had minor wear and tear around the edges compared to my 1st stay but otherwise clean and comfortable. It's a nice trouble free stay and I will not hesitate to come back again.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Nov 2024
2 out of 5
by A verified traveler

Posted 7 Nov 2024
Our room bathroom wafted a strange odor, similar to partially treated sewage. I woke up in the middle of the night because of the smell. Purchased air fresheners which still did not mask the smell. Talked to concierge and they poured bleach and flushed the toilet a few times but this helped only temporarily. There is black mold on the caulking in the shower. There was alot of dust under the bed and by the window sills next to the bed. Hotel is located in a busy area with access to shops and food.
4 out of 5
by A verified traveler

Posted 2 Nov 2024
The customer service and the hotel itself was nice. But the outside area what’s a little messy, typical Hong Kong street.
5 out of 5
by A verified traveler

Posted 1 Nov 2024
Room was very clean and is a decent size for a couple, wi’fi very good, shower good, 7eleven just out side, close to Nathan road and metro.
4 out of 5
by A verified traveler

Posted 29 Oct 2024
All round is ok
5 out of 5
by A verified traveler

Posted 20 Oct 2024
Great customer service ,friendly staff. We would definitely return on our next visit.
2 out of 5
by A verified traveler

Posted 11 Oct 2024
Floors are dirty. Obviously they didn’t vacuum the floor.
4 out of 5
by A verified traveler

Posted 5 Oct 2024
Convenient, shopping centres, restaurants downstairs and MTR close by. Mainly clean, but spider webs and dead bugs in the corners and ceiling everywhere
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Oct 2024
Back to Hotel Details Showing Reviews 1 - 10 of 614 Next