Ratings based on 1,952 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Friendly staff, helpful courteous.
Comment from Hotel Management
21 Nov 2024 by e-Business Executive , Hotel Management
Dear Yammie,Many thanks for your positive and fabulous review. I am truly grateful for your encouraging comments. I will share your kind words with the entire team, as it is certainly the best motivation for us to improve every day in the future. I look forward to welcoming you again soon!Kind regardsWilliam ChanGeneral Manager
by A verified traveler
Posted 19 Nov 2024
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by A verified traveler
Posted 19 Nov 2024
great hotel and location.
Comment from Hotel Management
21 Nov 2024 by e-Business Executive , Hotel Management
Dear Peter,Thank you for choosing Royal Plaza Hotel and for sharing your stay experience. We are pleased that you found our hotel location convenient. We are located in Mong Kok, the bustling heart of vibrant Kowloon, within easy walking distance of shopping malls, traditional markets and restaurants.Thank you for highly recommending our hotel and we all look forward to welcoming you back in the not too distant future.Yours sincerelyWilliam ChanGeneral Manager
by A verified traveler
Posted 18 Nov 2024
Location is excellent
Comment from Hotel Management
19 Nov 2024 by e-Business Executive , Hotel Management
Dear Puay Gek,Thank you for choosing Royal Plaza Hotel and for sharing your stay experience. We are pleased that you found our hotel location convenient. We are located in Mong Kok, the bustling heart of vibrant Kowloon, within easy walking distance of shopping malls, traditional markets and restaurants.Thank you for highly recommending our hotel and we all look forward to welcoming you back in the not too distant future.Yours sincerelyWilliam ChanGeneral Manager
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
19 Nov 2024 by e-Business Executive , Hotel Management
Dear Karen,Thanks for your comments on your recent stay at Royal Plaza Hotel. We are sorry with the disappointing experiences you had during your stay in Hong Kong. Thank you again for choosing our hotel and we all look forward to the opportunity to redeem ourselves and provide you with a much more enjoyable experience.Best regardsWilliam ChanGeneral Manager
by A verified traveler
Posted 17 Nov 2024
Loved staying that this hotel. Excellent location for transport, food options and shopping. Rooms are nice and cleaned every day. My only wish is that the were a little larger for 4 people staying a full week. There was little room for luggage. But otherwise it was great.
Comment from Hotel Management
19 Nov 2024 by e-Business Executive , Hotel Management
Dear Stephen,Thank you for sharing your impressions with us, following your recent stay at Royal Plaza Hotel. We are delighted that overall you were pleased with the location and that you were satisfied with the guest room. We look forward to welcoming you to Royal Plaza Hotel again in the near future.Yours sincerelyWilliam ChanGeneral Manager
by A verified traveler
Posted 16 Nov 2024
I like it because I use to stay here when I came to Hong Kong, & it’s convenient 4 everything & after so many years the employees still recognize you(may be it’s not true) but I’m happy
Comment from Hotel Management
19 Nov 2024 by e-Business Executive , Hotel Management
Dear Peggy,Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, we look forward to welcoming you soon.Warm regardsWilliam ChanGeneral Manager
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
19 Nov 2024 by e-Business Executive , Hotel Management
Dear Kenneth,Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, we look forward to welcoming you soon.Warm regardsWilliam ChanGeneral Manager
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by e-Business Executive , Hotel Management
Dear YongXianThank you for posting a review of your stay at Royal Plaza Hotel. Please come visit us again, and we look forward to welcoming you soon.Warm regardsWilliam ChanGeneral Manager
by A verified traveler
Posted 14 Nov 2024
Everything good except check in very slow
Comment from Hotel Management
14 Nov 2024 by e-Business Executive , Hotel Management
Dear JamesThank you for your compliments and feedback. We are delighted to know you have enjoyed your stay with us at Royal Plaza Hotel. Also, we will take your comments into consideration to improve the check-in procedure. It has been our pleasure to have you as our valuable guest. We look forward to welcoming you back soon.Warm regardsWilliam ChanGeneral Manager
