Ratings based on 977 Verified Reviews
3.3 Room cleanliness
3.5 Service & staff
3.1 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Convenient.
by A verified traveler from Castro Valley
Posted 21 Nov 2024
The property needs updating and the restaurant on site had limited selection of food.
by A verified traveler
Posted 10 Nov 2024
by A verified traveler
Posted 7 Nov 2024
by A verified traveler
Posted 2 Nov 2024
The staff wasn't helpful at all. They were always in a bad mood and stresssd
Comment from Hotel Management
9 Nov 2024 by Ramada Hong Kong Grand, Hotel Management
We would like to express our sincere appreciation for you choosing to stay with us recently and sharing your valuable comments to us. Thank you for comment as we would like to look into the matter. We could not stand for staff who turn a long face to guests and it was not professional at all.
by A verified traveler
Posted 30 Oct 2024
Room is small
by A verified traveler
Posted 30 Oct 2024
The hotel room is clean but small, it equipped with a samll fridge and a safe. The queen size bed is comfy. Walkable area, close to Temple St. the shopping street and loved the open food stalls with pipping hot food. The hotel is close to MTR, on 23 Austin Ave. not Austin Road. Me and my friends made the same mistake.
by A verified traveler from Holland
Posted 29 Oct 2024
not my first consideration
by A verified traveler
Posted 26 Oct 2024
Amazing location, rooms are small but that’s standard for Hong Kong. Cleaning staff in particular were so lovely.
The only problem was the walls are incredibly thin so if you are at the end of a corridor, you will hear everything going on outside the room.
by A verified traveler
Posted 17 Oct 2024
Very convenient location. Quiet area. 5 minutes walking to bus routes and MTR station. Foods and restaurants on the neighborhood.