Ratings based on 956 Verified Reviews

4.1 out of 5
100% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 2 Dec 2024
Room size is good but furnishing is quite worn especially the bed is not comfortable
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Dec 2024
4 out of 5
by A verified traveler

Posted 1 Dec 2024
Good location. Very helpful staff. Rooftop pool was ingested so too cold to use and the in-house eating options were too expensive, but would use again.
5 out of 5
by A verified traveler

Posted 29 Nov 2024
Excellent room service and concierge, very polite staff, room cleanliness and quietness. Also loved the two glass lifts facing Nathan Road, would be great if they are opened at night as well.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Nov 2024
1 out of 5
by A verified traveler

Posted 21 Nov 2024
The lift to go to our rooms are at level 2 and theg switch off the escalators after 10pm which is very inconvenient especially when my wife is pregnant and both of us have our hands full with stuff they wouldn’t even bother to help or let us use their staff lift, reception staffs are rude and unhelpful when asking for directions
3 out of 5
by A verified traveler

Posted 20 Nov 2024
Very old, musty smell, mattress doesn’t support the body, power tripping, centralised aircon temperature can’t be adjusted hence room very cold.
4 out of 5
by A verified traveler

Posted 18 Nov 2024
Overall a very good hotel close to train stations and walking distance to the waterfront.
5 out of 5
by A verified traveler

Posted 13 Nov 2024
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4 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Nov 2024
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