Ratings based on 8 Verified Reviews

1.6 out of 5
100% of guests recommend
2.1 Room cleanliness
1.8 Service & staff
2.2 Room comfort
1.9 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

False hotel name

Posted 6 May 2019 on Hotels
This establishment should never be listed on any hotel sites. Extremely poor condition to find reception area, which is separate from actual room. Overall there was never a hotel named "Pacific Lodge"
Comment from Hotel Management
24 Jun 2020 by john, Hotel Management
thanks for your stay with Pacific Lodge
1 out of 5
by A verified traveler

Posted 29 Mar 2019
Comment from Hotel Management
22 Apr 2019 by manager, Hotel Management
thanks for your stay
1 out of 5
by A verified traveler

Unhelpful and dodgy!

Posted 3 Mar 2019 on Hotels
Hotel double booked my booking and told me I had to call hotels.com and cancel! You messed up, you should've told me before hand! They then gave me another room which was smaller than the room I booked at the same price. They then charged me additional fees for cleaning which I wasn't informed about. After kicking up a fuss about the smaller room they knocked the price down on the cleaning charge but still had to pay a bit. Also, the place is a nightmare to find as they have no signs! The reception is on the 10th floor of block e, (you're welcome).
Comment from Hotel Management
24 Jun 2020 by john, Hotel Management
thanks for your stay with Pacific Lodge
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Oct 2023
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Sep 2023 on Hotels
2 out of 5
by A verified traveler from ไทย

Posted 23 Mar 2019
ที่พักแคบมากๆ มีกลิ่นอับ หน้าต่างมาขยะ ทำเลโอเคใกล้รถไฟฟ้า แหล่งช๊อปปิ้ง
Comment from Hotel Management
22 Apr 2019 by maanger, Hotel Management
thanks for your stay
2 out of 5
by A verified traveler

Posted 9 Mar 2019 on Hotels
Comment from Hotel Management
24 Jun 2020 by john, Hotel Management
thanks for your stay with Pacific Lodge
1 out of 5
by A verified traveler

사기꾼들

Posted 6 Mar 2019 on Hotels
호텔 숙소 작은걸 알고 패밀리 방으로 잡았는데 사진과 다른방을 주고 교도소 같았습니다.. 화장실도 1평 안돼요. 그리고 홈페이지 예약에 안 나와있는데 청소비(198 달러)+수건비용(1개당 20달러) 따로 추가 결제 했습니다. 이건 사이트에서도 안 써있는 내용인데 가서 삥 뜯겼습니다... 방에 벌레 나오고 청소도 안되있는데 어쩔수없는 상황이라 잠을 잤내요. 또 한 우리가 예약 취소를 못 하는거 알면서 잠 자기 싫으면 나가라고 이야기했습니더. 여기 절대로 가지마세요.
Comment from Hotel Management
22 Apr 2019 by maanger, Hotel Management
service fee 15 % is there when you book the room , family room is 2 double beds we provided budget accommodation in less than 500 hk a night ,