Ratings based on 948 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jan 2025
The hotel is located in an area that’s quiet and accessible to the harbour front and other surrounding attractions. Very clean and staff is friendly.
by A verified traveler
Posted 13 Jan 2025
Very good area with good transportation - but walkable if you will. Room was clean, comfortable, and reasonably big. Staff were helpful and friendly.
Comment from Hotel Management
15 Jan 2025 by Julian Wipper, General Manager, Hotel Management
Thank you for sharing such a great experience with us. We all look forward to welcoming you back next time you are in town.
by A verified traveler
Posted 11 Jan 2025
Veey clean hotel, friendly staff
Comment from Hotel Management
13 Jan 2025 by Julian Wipper, General Manager, Hotel Management
Thank you for the great compliments. We all cannot wait to delight you again next time.
by A verified traveler
Posted 4 Jan 2025
Quality of the hotel in every aspect didn’t not match the price.
Comment from Hotel Management
10 Jan 2025 by Julian Wipper, General Manager, Hotel Management
Thank you for taking the time to share your feedback with us. Rest assured that we will work tirelessly on continuous improvements and we hope to have another opportunity to welcome you back for a most delightful time in the near future.
by A verified traveler
Posted 3 Jan 2025
Comment from Hotel Management
6 Jan 2025 by Julian Wipper, General Manager, Hotel Management
Thank you for your great rating. We all look forward to welcoming you back in the nearest future.
by A verified traveler from Castro Valley
Posted 3 Jan 2025
Very nice hotel and walking distance to everything
Comment from Hotel Management
3 Jan 2025 by Julian Wipper, General Manager, Hotel Management
Thank you for your wonderful compliments and great rating. We all look forward to welcoming you back in the nearest future.
by A verified traveler
Posted 1 Jan 2025
Staff are friendly
Comment from Hotel Management
2 Jan 2025 by Julian Wipper, General Manager, Hotel Management
Thank you for leaving us a rating and for your great compliments on the team. We all cannot wait to delight you again real soon.
by A verified traveler
Posted 1 Jan 2025
Comment from Hotel Management
2 Jan 2025 by Julian Wipper, General Manager, Hotel Management
Thank you for leaving us a rating. We all cannot wait to delight you again real soon.
by A verified traveler
Posted 28 Dec 2024
Comment from Hotel Management
31 Dec 2024 by Julian Wipper, General Manager, Hotel Management
Thank you for leaving us a rating. We all cannot wait to delight you again real soon.
by A verified traveler
Posted 24 Dec 2024
staff. it's always about th staff and "our room". Management always treats us so well. it makes all th difference. We stayed 5 times this year, hopefully more than that in 2025!!! thank you again...
Comment from Hotel Management
25 Dec 2024 by Oliver Yau , Hotel Management
Thank you Daniel and look forward to seeing you and your wife again next time. Wish you a joyful Merry Christmas.
