Ratings based on 983 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Nov 2024
No cleaning services. No free drinking water. Bathroom smelled terrible
Comment from Hotel Management
2 Dec 2024 by Front Office Manager, Hotel Management
Dear AndrewThank you for your recent patronage to Metropark Hotel Kowloon and your constructive comments. We believe that quality services shall not only rely on the effort of hotel itself, but also the "voices of our customers" like yours. We will monitor closely and make necessary enhancement. Looking forward to being of service to you in the near future.
by A verified traveler
Posted 26 Nov 2024
Nice staff, worth for the price
Comment from Hotel Management
27 Nov 2024 by Front Office Manager, Hotel Management
Dear YinThank you for your recent stay and valuable comments. We will continue striving for excellent service and facilities for our guests. Hope we will have the pleasure of welcoming you back soon.
by A verified traveler
Posted 24 Nov 2024
thanks
Comment from Hotel Management
2 Dec 2024 by Front Office Manager, Hotel Management
Dear SteveWe must express our sincere thanks for your praise on our services. It is definitely an important motivation for us in providing our guest a pleasurable staying experience. We will strike to do better. Looking forward to greeting you again in Metropark Hotel Kowloon.
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Front Office Manager, Hotel Management
Dear Kin Wah Thank you for your time rating our service. We will do our best to provide impeccable service to our guests. Hope that we will have the opportunity to be of service to you in the near future.
by A verified traveler from Natick
Posted 20 Nov 2024
I don’t like everything
Comment from Hotel Management
20 Nov 2024 by Front Office Manager, Hotel Management
Dear Camy Thank you for your recent patronage to Metropark Hotel Kowloon. Please accept my sincere apologies that we did not provide a satisfactory staying expericence for you. We will try our every effort to enhance our service. Hope we will have the opportunity to welcoming you back again in the future.
by A verified traveler
Posted 18 Nov 2024
Location is convenient. A bit far from subway but if you know bus routes, there are lots of options. Many eateries around the neighborhood. Although rooms are a bit out dated, at least staff are friendly and helpful.
Comment from Hotel Management
18 Nov 2024 by Front Office Manager, Hotel Management
Dear Mei ChiThank you for your recent stay and taking time to share your review. It is our pleasure that you had a satisfactory experience with us. We look forward to welcoming you back again in the near future.
by A verified traveler
Posted 18 Nov 2024
The building is getting old required repair and update
Comment from Hotel Management
20 Nov 2024 by Front Office Manager, Hotel Management
Dear STELLA Thank you for your recent stay and valuable comments. We will continue striving for excellent service and facilities for our guests. Hope we will have the pleasure of welcoming you back soon.
by A verified traveler from Natick
Posted 17 Nov 2024
Nothing that worth me to return to stay in this hotel again.
Comment from Hotel Management
18 Nov 2024 by Front Office Manager, Hotel Management
Dear CamyThank you for taking time to rate our service on Expedia. We will continue improving our service while our ultimate goal is to ensure our guests' pleasurable stay. We look forward to welcoming you again soon.
by A verified traveler
Posted 16 Nov 2024
Staff at the front desk was very helpful.
Comment from Hotel Management
18 Nov 2024 by Front Office Manager, Hotel Management
Dear CathrynThank you for your recent stay. We always endeavor to provide professional hospitality to our guests. Sincerely hope that we will have the pleasure to welcoming you again in the near future.
by A verified traveler
Posted 13 Nov 2024
They need more people at the reception, always long line
Comment from Hotel Management
15 Nov 2024 by Front Office Manager, Hotel Management
Dear Stella Thank you for taking time to rate our service on Expedia. We will continue improving our service while our ultimate goal is to ensure our guests' pleasurable stay. We look forward to welcoming you again soon.
