Ratings based on 348 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Room is very small. Not in line with what they describe. Staff's attitude is non-responsive. But the surrounding environment is excellent. Be prepared a lot of mainland tourists talking loud even after midnight.
Comment from Hotel Management
20 Nov 2024 by Keith Cheng, Hotel Manager, Hotel Management
Dear steve,Thank you for choosing Hotel 108.Regarding your comments about our staff, we will communicate this to the relevant department and discuss improvement and training plans for our staff. Thank you for your valuable comments. We look forward to welcoming you again very soon. Warmest regards,Keith ChengHotel ManagerHotel 108
by A verified traveler from Southborough
Posted 7 Nov 2024
Property staff were exceptional.
Comment from Hotel Management
8 Nov 2024 by Keith Cheng, Hotel Manager, Hotel Management
Dear John,Thank you for choosing Hotel 108 and your positive rating.We look forward to welcoming you again very soon. Warmest regards,Keith ChengHotel ManagerHotel 108
by A verified traveler
Posted 25 Oct 2024
Clean and comfortable hotel which is very good value for HK. In a busy area of Kowloon, full of local shops, delicious eateries, nightlife entertainment etc. Close to all public transport including subway.
Compliments to the front desk staff member, Sam, who was courteous and very helpful with my check-out and organising transport to the airport
Comment from Hotel Management
28 Oct 2024 by Keith Cheng, Hotel Manager, Hotel Management
Dear Edmund,Thank you for choosing Hotel 108 and your positive rating.We look forward to welcoming you again very soon. Warmest regards,Keith ChengHotel ManagerHotel 108
by A verified traveler
Posted 23 Oct 2024
Location is excellent for shopping and transportation . Rooms are small. It is a very basic hotel only.
Comment from Hotel Management
25 Oct 2024 by Keith Cheng, Hotel Manager, Hotel Management
Dear Hok Ming Mingson,Thank you for choosing Hotel 108 and your positive rating.We look forward to welcoming you again very soon. Warmest regards,Keith ChengHotel ManagerHotel 108
by A verified traveler
Posted 13 Sep 2024
Really nice hotel. Was surprised how great it was, will be choosing this definitely for next years trip to HK. May go for a superior room next time for extra space, but really no need if all your after is a nice place to sleep.
Comment from Hotel Management
16 Sep 2024 by Keith Cheng, Hotel Manager, Hotel Management
Dear David,Thank you for choosing Hotel 108 and your positive rating.We look forward to welcoming you again very soon. Warmest regards,Keith ChengHotel ManagerHotel 108
by A verified traveler
Posted 10 Sep 2024
Comment from Hotel Management
11 Sep 2024 by 壹零捌館飯店經理 鄭志恒, Hotel Management
尊敬的king man：感謝您選擇入住我們Hotel 108壹零捌館，我們深感榮幸。我們期待並歡迎您再次入住壹零捌館！壹零捌館飯店經理 鄭志恒謹啟
by A verified traveler
Posted 5 Sep 2024
Comment from Hotel Management
9 Sep 2024 by Keith Cheng, Hotel Manager, Hotel Management
Dear Darren,Thank you for choosing Hotel 108 and your positive rating.We look forward to welcoming you again very soon. Warmest regards,Keith ChengHotel ManagerHotel 108
by A verified traveler
Posted 28 Jul 2024
Service sucks
Comment from Hotel Management
29 Jul 2024 by Keith Cheng, Hotel Manager, Hotel Management
Dear Jay Bernabe,Thank you for choosing Hotel 108.I am sorry to hear that we failed to meet your expectation. Please allow me to extend our sincerest apologies for your unpleasant experience during your stay. Please also rest assured that our heads of department will work closely with their teams to review their service standards, and make sure we offer the best customer experience to every guest and visitor.I hope that you will accept our apology and allow us to show you that the level of service you experienced during your recent stay is not indicative of our usual high standards. Warmest regards,Keith ChengHotel ManagerHotel 108
by A verified traveler
Posted 12 Jun 2024
Comment from Hotel Management
14 Jun 2024 by Keith Cheng, Hotel Manager, Hotel Management
Dear Shuh Nee,Thank you for choosing Hotel 108.We look forward to welcoming you again very soon. Warmest regards,Keith ChengHotel ManagerHotel 108
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
11 Jun 2024 by Keith Cheng, Hotel Manager, Hotel Management
Dear Clas Herbert Esbjoern Staahle,Thank you for choosing Hotel 108.We look forward to welcoming you again very soon. Warmest regards,Keith ChengHotel ManagerHotel 108
