Ratings based on 44 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Melbourne - Australia
Posted 7 Feb 2020 on Wotif
I was denied the booking stating that they didn’t receive the booking. Refused to allow me to use their phone outside the lobby to contact Wotif. I had to go and buy a new SIM card to call and email Wotif. Found out that there are no other guest at the hotel. Received an email 30 minutes to midnight after much hassle and I have already booked another hotel to inform me that they received the booking 5hrs late and that they have staff at the reception at 11:30pm!!! I had to pay extra for the prepaid sim, another taxi to the next hotel and also other hotel fee! I now have received the email from Wotif to say that the hotel will not refund but because I am a Wotif loyal customer, Wotif will refund the hotel fee themselves. Who is to cover my other expenses??? Utterly disappointed guest.
Comment from Hotel Management
12 Feb 2020 by Elog Inn, Hotel Management
Dear guest, we are sorry about the inconvenience caused by booking website, your booking was delayed by their failure, we tried to call and send email to the representative but in vain due to out of office hour, we had sent our staff from other side to help you there, however you were left. We appreciated for your understanding.
by A verified traveler
Posted 22 Mar 2019
It’s run by a friendly family. Don’t be put off by the environment as I felt very safe during my stay there. I must agree though with reviews from previous visitors- improvements on the sound proof is needed.
Comment from Hotel Management
11 Apr 2019 by ALEX, Hotel Management
Thank you for your staying and hope you enjoyed every moment with us . We are looking forward to see you next time.
by A verified traveler
Posted 16 Nov 2018
The location is close to every thing,very convenient.
Comment from Hotel Management
20 Nov 2018 by ALEX, Hotel Management
Thank you for your staying and hope you enjoyed every moment with us . We are looking forward to see you next time.
by A verified traveler from Kuala Lumpur, Malaysia
Posted 15 Nov 2018
Overall is very good experience. But the you can hear all kind of voices from the street, car honking, toilet flushing from next door. Location is very good as is near to MTR station. Room is small but it is expected in Hong Kong. Staff is very friendly.
Comment from Hotel Management
20 Nov 2018 by ALEX, Hotel Management
Thank you for your staying and hope you enjoyed every moment with us . We are looking forward to see you next time.
by A verified traveler
Great Location, Comfy
Posted 9 Oct 2018 on HotelsI had the "Hong Kong" mural room. The place is located off of Jordan Road that can be entered from Parkes or Pilkem St. Overhead there is a sign on the building entrance that says "Lucky House." There are four elevators, two in one area and two a bit further down. The office is located on the fourth floor. The office is open from 11am to 9pm, any other time I believe you have to call for assistance to check-in. There is an express check-out to drop off your key in the office if it is outside those hours. I was then given my room which was on another floor. There is a security gate to unlock with the key, down a short corridor, past another door where three of the rooms are located. This door uses a proxy card as well as the room I would stay in, which was I had to squeeze my way past a storage locker. The room... was tiny. There was some floor space when I entered, a bathroom where the toilet and sink are in the shower room, and a bed that went from one wall to the other. There is a reason they used a fisheye lens to take a photo of the room! This place is meant for resting and cleaning up, not to stay in all day. (I noticed they now call it a hostel) The place was kept up well, the sheets were clean, AC worked, free WiFi, no problem with noises. The location is great. The Jordan MTR station is a block away, as well as the A22 bus that goes right to the airport. There are PLENTY of restaurant options including a Michelin awarded noodle house right across the street for cheap.
Comment from Hotel Management
10 Oct 2018 by ALEX, Hotel Management
Thank you for your staying and hope you enjoyed every moment with us . We are looking forward to see you next time
by A verified traveler
GREAT VALUE
Posted 23 Sep 2018 on HotelsThe hotel is quite near the subway station and surrounding shopping area. The room is reasonable large and clean. However, the noise isolation needs to be improved.
Comment from Hotel Management
25 Sep 2018 by ALEX, Hotel Management
Thank you for your staying and hope you enjoyed every moment with us . We are looking forward to see you next time.
by A verified traveler
Great location and staff.
Posted 11 Sep 2018 on HotelsA great location and very clean but compact room. Close to public transportation and everything else you need in Kowloon. Nice bathroom and comfortable bed. Helpful and pleasant staff. Safe and convenient area. Excellent value for the money. Will for sure stay again when in the HK/Kowloon area.
Comment from Hotel Management
11 Sep 2018 by ALEX, Hotel Management
Thank you for your staying and hope you enjoyed every moment with us . We are looking forward to see you next time
by A verified traveler
Posted 26 Jul 2018 on Hotels
Comment from Hotel Management
28 Jul 2018 by Frances, Hotel Management
Thank you for your staying and hope you enjoyed every moment with us . We are looking forward to see you next time.
Recommended
for Everyoneby A verified traveler
I had an excellent stay
Posted 27 Jun 2018Everything you'd need was provided. And close to many restaurants.
Comment from Hotel Management
3 Jul 2018 by Jeanne, Hotel Management
Thank you for staying with us! See you next time ^^
Recommended
for Everyoneby A verified traveler from SIN
Small Cosy, Convenient, Clean and Friendly!
Posted 6 Apr 2018
Pros: ELog Inn is convenient to/from MRT (less than 5 mins walk fr Bowring Street exit), with many eateries, walking distance to Kowloon Park & TST!
Cons: "sound proofing" the room further from the toilet and room window facing the main-road, "darken the glass panel of the toilet windows".
Location: Australia Dairy is just down the block, Yee Shun Dairy+ Park & Shop is on the next street w/ Toastbox café and a small vegetarian snack shop at JDMall
As a frequent Hong Kong traveller, I have tried various of inns around Jordan area.
By far ELOG inn is one of the best yet accurate as advertised.
The room and toilet is small and nice fit for 1 pax but might be a little tight for 2 and more. ( very soundproof as I can't hear what my next room neighbour were doing ;-)
Both the receptionists and the cleaning sisters are friendly and I received a personal apologetic note even they accidently cleaned my room. ( I usually clean my room as I am particular about it)
Towels and floor mates for the toilet and room were given fresh daily.
There were 4 lifts and 2 stairways in the building for accessibility and that made it more convenient! (tried taking the stairs and not advisable if one is not used to it)
The only setback I hope ELog management can improve on:
1) "sound proofing" the room further from the toilet and room window facing the main-road with double sealing it.
2) "darken the glass panel of the toilet windows" - the frosted window can be seen thru from the street if one get closer to it meaning I am able to see the body shape shadow each time I got up after I have done my no1 or no2.
Overall I am happy with my last 8 days stayed ay ELog Inn as really convenient to/from MRT (less than 5 mins walk from Bowring Street exit)
Comment from Hotel Management
12 Apr 2018 by Frances, Hotel Management
Thank you for your staying and hope you enjoyed every moment with us . We are looking forward to see you next time.
