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Cleveland Thermal Motel

3.0 star property
Relax at this tranquil oasis with warm thermal waters and lush gardens. Create lasting memories by the outdoor pool or explore nearby Koutu.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Cleveland Thermal Motel

Outdoor pool
Bathroom
Desk, iron/ironing board, cribs/infant beds, free WiFi
42-inch flat-screen TV with digital channels, TV
Private kitchen

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning
The price is P5,525
P6,557 total
includes taxes & fees
Jan 30 - Jan 31

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for 1 Bedroom Family Apartment

Desk, iron/ironing board, cribs/infant beds, free WiFi

1 Bedroom Family Apartment

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
  • 39 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Family 2 Bedroom Apartment

Desk, iron/ironing board, cribs/infant beds, free WiFi

Family 2 Bedroom Apartment

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
2 bedrooms
Private bathroom
Hair dryer
  • 55 sq m
  • Sleeps 8
  • 2 Double Beds and 4 Twin Beds

View all photos for Accessible Deluxe Studio

Desk, iron/ironing board, cribs/infant beds, free WiFi

Accessible Deluxe Studio

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Electric kettle
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for 1 Bedroom Apartment

Desk, iron/ironing board, cribs/infant beds, free WiFi

1 Bedroom Apartment

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Microwave
  • 39 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Pool View 2 Bedroom Apartment

Desk, iron/ironing board, cribs/infant beds, free WiFi

Pool View 2 Bedroom Apartment

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
2 bedrooms
Private bathroom
Hair dryer
Microwave
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Budget Studio

Desk, iron/ironing board, cribs/infant beds, free WiFi

Budget Studio

8.8 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Electric kettle
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Bed

View all photos for 2 Bedroom Apartment

Desk, iron/ironing board, cribs/infant beds, free WiFi

2 Bedroom Apartment

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
2 bedrooms
Private bathroom
Hair dryer
Microwave
  • 50 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for 3 Bedroom Cottage

Desk, iron/ironing board, cribs/infant beds, free WiFi

3 Bedroom Cottage

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
3 bedrooms
Private bathroom
Hair dryer
Microwave
  • 90 sq m
  • Sleeps 8
  • 2 Double Beds, 1 Twin Bunk Bed and 1 Double Bunk Bed

View all photos for Deluxe Studio

Desk, iron/ironing board, cribs/infant beds, free WiFi

Deluxe Studio

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Electric kettle
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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In-room safe, desk, iron/ironing board, free cribs/infant beds

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Pool
Hot Tub
Parking included
Free WiFi
8.4 out of 10, Very Good, (1013)
The price is P4,945
P5,686 total
includes taxes & fees
Feb 2 - Feb 3
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About the neighborhood

Map
113-119 Lake Road, Rotorua, Bay of Plenty, 3010

What's nearby

  • Rotorua Central Mall - 3 min drive
  • Tamaki Maori Village - 3 min drive
  • Polynesian Spa - 3 min drive
  • Skyline Rotorua - 4 min drive
  • Mitai Maori Village - 4 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 16 min drive

Restaurants

  • ‪Gold Star Bakery - ‬14 min walk
  • ‪Kfc - ‬12 min walk
  • ‪Lone Star - ‬16 min walk
  • ‪Subway - ‬9 min walk
  • ‪Third Place Cafe - ‬9 min walk

About this property

Cleveland Thermal Motel

Motel located in Koutu
You can look forward to a terrace, a garden, and a playground at Cleveland Thermal Motel. For some rest and relaxation, visit the 2 hot springs or the spa tub. In addition to dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Continental breakfast (surcharge), hot springs on site, and luggage storage
  • Smoke-free premises, barbecue grills, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Cleveland Thermal Motel offer comforts such as air conditioning, in addition to amenities like free WiFi.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 42-inch flat-screen TVs with digital channels
  • Wardrobes/closets, kitchens, and refrigerators

Languages

English, Hindi, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: NZD 15.50 for adults and NZD 15.50 for children

Things to do

  • 2 hot springs
  • Outdoor pool
  • Playground
  • Spa tub

Family friendly

  • Crib (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Trampoline

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 7:00 AM - 9:00 PM
  • Hot springs water temperature - 104 ºF

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 4 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Late check-in fee: NZD 30 for check-in between 8:00 PM and 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 9:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for NZD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 3.2 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately NZD 15.50 for adults and NZD 15.50 for children
  • Late check-in fee: NZD 30 for check-in between 8:00 PM and 10:00 PM
  • Crib (infant bed) fee: NZD 15.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
Hot springs access available from 7:00 AM to 9:00 PM

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Cleveland Thermal Motel Rotorua
Econo Lodge Cleveland Hotel
Econo Lodge Cleveland Hotel Rotorua
Econo Lodge Cleveland Rotorua
Cleveland Hotel Rotorua
Cleveland Motel Rotorua
Cleveland Thermal Resort Rotorua
Cleveland Thermal Rotorua
Cleveland Thermal Resort
Cleveland Thermal Motel Motel
Cleveland Thermal Motel Rotorua
Cleveland Thermal Motel Motel Rotorua

Frequently asked questions

Does Cleveland Thermal Motel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at Cleveland Thermal Motel?

As of Jan 18, 2025, prices found for a 1-night stay for 2 adults at Cleveland Thermal Motel on Jan 30, 2025 start from P 5,525.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cleveland Thermal Motel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cleveland Thermal Motel?

Self parking is free at this property.

What time is check-in at Cleveland Thermal Motel?

Check-in start time: 2 PM; Check-in end time: 6:00 PM. Late check-in is available from 8:00 PM– 10:00 PM for a fee of NZD 30.

What time is check-out at Cleveland Thermal Motel?

Check-out is at 10 AM.

Where is Cleveland Thermal Motel located?

Located in Koutu, this motel is within a 10-minute walk of Kuirau Park, Tribal Lights Cultural Theatre, and Rotorua Hospital. DriftKartz and St. Faith's Anglican Church are also within 15 minutes.

Cleveland Thermal Motel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 211 out of 406 reviews" "
Rating 8 - Good. 140 out of 406 reviews" "
Rating 6 - Okay. 37 out of 406 reviews" "
Rating 4 - Poor. 12 out of 406 reviews" "
Rating 2 - Terrible. 6 out of 406 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brenna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Finding the Cleveland motel was a gem! The staff were lovely and welcoming. The lady at the front desk was delightful and so informative. We always felt safe. There were trampolines and swings for the children. Unfortunately the thermal pools weren’t working however they provided meal vouchers and swim vouchers to make up for it. The room and fridge was very clean. The kitchen had everything we needed for 2 nights. Two decent sized bedrooms. You need a car to stay here as it’s not walking distance. Overall better thank expected given it’s 3 stars.
Stayed 2 nights in Jan 2025

2/10 Terrible

Yu

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A big Cockroach found in the room. Pools are not working, replaced by voucher for dinning. However, the dining place is closed.
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and friendly staff made for a very pleasant stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Bevan

Liked: Cleanliness, staff & service, property conditions & facilities
Great value, old style motel but refurbished. Driveway resurfacing work going on, but its not a problem
Stayed 2 nights in Nov 2024

6/10 Okay

terry

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff were wonderful but the drive was being torn up while we were there. If it were not for that it might have been good. We were the only ones staying there the second night, first night only one other couple. Bed was comfy, bathroom updated and evenings were quiet. Staff gave helpful tips for things to do in the area.
Stayed 2 nights in Nov 2024

10/10 Excellent

nick

Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Janice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accommodating providing access to rugby match
Stayed 1 night in Sep 2024

10/10 Excellent

Angel

Traveled with partner
Liked: Amenities
The property has been renovated and very fresh and clean. Comfortable bed. Good heating. Private mineral pool was very relaxing and we enjoyed it very much. We will stay there again next time we go to Rotorua.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heated swimming pool all to ourselves ... plenty parking.road was quite noisy but earplugs solved that. Place has and is being refurbished so was lovely. Easy walk to town
Stayed 2 nights in Aug 2024

8/10 Good

deb

Stayed 1 night in Jun 2024

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind, and the grounds were lovely! We especially enjoyed the thermal pool.
Stayed 1 night in Jun 2024

10/10 Excellent

Sunita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff Very clean and tidy rooms Nice pool and mineral pool Booking again for my next trip
Stayed 1 night in May 2024

8/10 Good

Jerzy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is an older property with basic rooms and clean facilities. The bed was very comfortable and the mineral pool was great.
Stayed 1 night in May 2024

10/10 Excellent

Riley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the heated swimming pool and the hot mineral bathhouse!
Stayed 4 nights in Apr 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, convenient overnight
Wonderful service upon arrival. Staff were brilliant. Basic and friendly, thank you
Stayed 1 night in Mar 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the price
This was a great hotel for price. Nothing super fancy, but really clean and comfortable. The mineral pools on the premises were fantastic. The staff was super!
Stayed 2 nights in Mar 2024

10/10 Excellent

Carolyn, SAN DIEGO

Liked: Cleanliness, staff & service, property conditions & facilities
I chose this place because of the nearby geothermal and wanted to use their hot pools. But they were broken and were not repaired during my stay. Owners/staff are great.

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I really enjoyed our stay at The Cleveland. We were greeted with chocolate and an upgrade which made our day. Accommodation was clean and comfortable and it was great to have the pool for an end-of-day swim. The staff were extremely friendly and helpful.
Stayed 2 nights in Mar 2024

6/10 Okay

Greg

Traveled with family
Liked: Staff & service
Very comfortable bed. The room is dated except for the bed.
Stayed 1 night in Feb 2024

8/10 Good

Marcus, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room had a slight odour and the thermal pool had stuff that stirred up with movement that shortened my time there. Otherwise, the bed was comfortable and the kitchen and bathroom were clean and functional.
Stayed 1 night in Feb 2024

10/10 Excellent

Ricky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Come stay here highly recommend to all
Thank you so good there recommendations for any family to stay rates need adjustment for returning families but loved the experience at cleavland hotel rotorua
Stayed 3 nights in Dec 2023

4/10 Poor

Nicole

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rotorua
For what we paid I expected way better from this motel. For almost $600 NZD per night I at least expected it to be clean. The shower, appliances and walls were filthy. Extremely disappointed. The best thing about this motel was the location for our activities while in Rotorua.
Stayed 3 nights in Jan 2024

4/10 Poor

Steve

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023