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Promenade Service Apartments

2.0 star property
Experience the city’s vibrant energy with easy access to shopping malls. Then unwind knowing your luggage is safely stored and assistance is available at all hours.

Choose dates to view prices

Photo gallery for Promenade Service Apartments

Iron/ironing board, free WiFi, bed sheets
Private kitchen
Exterior
Private kitchen
Living area
In the heart of Downtown Kota Kinabalu, Promenade Service Apartments offers a comfortable stay near Imago Shopping Mall. Take advantage of dry cleaning/laundry services and stay connected with in-room WiFi, while enjoying the convenience of self parking and a 24-hour front desk.

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
The current price is P1,247
P1,477 total
includes taxes & fees
Feb 18 - Feb 19

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Check in Queen no window

Iron/ironing board, free WiFi, bed sheets

Check in Queen no window

Highlights

Air conditioning
TV
Private bathroom
Bidet
Electric kettle
Free bottled water
Cable channels
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Check in Twin no window

Iron/ironing board, free WiFi, bed sheets

Check in Twin no window

Highlights

Air conditioning
TV
Private bathroom
Bidet
Electric kettle
Free bottled water
Cable channels
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Superior Room

Iron/ironing board, free WiFi, bed sheets

Family Superior Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Private bathroom
Bidet
Electric kettle
Free bottled water
Cable channels
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Marina Court Duplex Penthouse

Iron/ironing board, free WiFi, bed sheets

Marina Court Duplex Penthouse

Highlights

Air conditioning
TV
5 bedrooms
3 bathrooms
Electric kettle
Free bottled water
Cable channels
  • 249 sq m
  • Partial ocean view
  • Sleeps 15
  • 2 Queen Beds and 10 Twin Beds

View all photos for Family Deluxe Room

Iron/ironing board, free WiFi, bed sheets

Family Deluxe Room

Highlights

Air conditioning
Free cribs/infant beds
TV
2 bedrooms
Bidet
Electric kettle
Free bottled water
Cable channels
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Twin

Iron/ironing board, free WiFi, bed sheets

Studio Twin

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Full-sized refrigerator/freezer
TV
Private bathroom
Bidet
Electric kettle
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Studio Twin

Iron/ironing board, free WiFi, bed sheets

Deluxe Studio Twin

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Private bathroom
Bidet
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room

Iron/ironing board, free WiFi, bed sheets

Family Room

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Ceiling fan
Separate bedroom
Private bathroom
Bidet
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Twin Room no window

Iron/ironing board, free WiFi, bed sheets

Standard Twin Room no window

Highlights

Air conditioning
Free cribs/infant beds
TV
Private bathroom
Bidet
Electric kettle
Free bottled water
Cable channels
  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed

Highlights

Air conditioning
TV
Private bathroom
Bidet
Electric kettle
Free bottled water
Cable channels
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Queen

Iron/ironing board, free WiFi, bed sheets

Studio Queen

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Bidet
Electric kettle
  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed

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P1,541 total
includes taxes & fees
Feb 19 - Feb 20
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About the neighborhood

Map
3-G-17, Lorong Api-Api 2, Api-Api Centre, Kota Kinabalu, Sabah, 88000

What's nearby

  • Centre Point - 2 min walk
  • Gaya Street Sunday Market - 15 min walk
  • Imago Shopping Mall - 15 min walk
  • Suria Sabah Shopping Mall - 18 min walk
  • Jesselton Point Ferry Terminal - 2 min drive

Getting around

  • Tanjung Aru Station - 7 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 15 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Secret Recipe - ‬7 min walk
  • ‪Lobster King Seafood Restaurant - ‬5 min walk
  • ‪Jothy's Curry Banana Leaf Restaurant - ‬1 min walk
  • ‪Restoran Seri Malindo - ‬3 min walk

About this property

Promenade Service Apartments

Hotel near Imago Shopping Mall
Promenade Service Apartments provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and a front-desk safe
  • Tour/ticket assistance, a 24-hour front desk, and smoke-free premises
  • An elevator and luggage storage
Room features
All 133 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and free bottled water.
More amenities include:
  • 32-inch TVs with cable channels
  • Electric kettles, housekeeping, and phones

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:30 AM to 8:00 PM
  • Self parking on site (surcharge)

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 55.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 80 per vehicle (maximum occupancy 6)
  • Rollaway bed fee: MYR 55.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Apartments Promenade
Promenade Service
Promenade Service Apartments
Promenade Service Apartments Kota Kinabalu
Promenade Service Kota Kinabalu
Promenade Service Apartments Hotel
Promenade Service Apartments Kota Kinabalu
Promenade Service Apartments Hotel Kota Kinabalu

Frequently asked questions

Is Promenade Service Apartments pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Promenade Service Apartments?

As of Feb 16, 2025, prices found for a 1-night stay for 2 adults at Promenade Service Apartments on Feb 18, 2025 start from P 1,247.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Promenade Service Apartments?

Self parking is available for MYR 2.00.

What time is check-in at Promenade Service Apartments?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Promenade Service Apartments?

Check-out is at noon.

Does Promenade Service Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MYR 80 per vehicle applies.

Where is Promenade Service Apartments located?

Located in Downtown Kota Kinabalu, this hotel is within 1 mi (2 km) of Centre Point and Imago Shopping Mall. Warisan Square and Kompleks Asia City are also within 5 minutes.

Promenade Service Apartments Reviews

Reviews

6.6
Rating 10 - Excellent. 70 out of 447 reviews
Rating 8 - Good. 141 out of 447 reviews
Rating 6 - Okay. 111 out of 447 reviews
Rating 4 - Poor. 77 out of 447 reviews
Rating 2 - Terrible. 48 out of 447 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

7.2/10

Amenities

6.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Diyana

Stayed 1 night in Dec 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and so quiet at night.
Stayed 7 nights in Oct 2024

10/10 Excellent

Mas, kudat

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kali kedua menginap sini,saya suka sangat sebab dekat dengan shopping mall,bilik bersih,senang Cari tempat makan,bilik Ada tempat masak,lengkap dengan peralatan masakan...bilik Luas bole lari2
Stayed 3 nights in Jul 2024

6/10 Okay

Farrah, Allen

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower and bathroom could use a little cleaning and update.
Stayed 3 nights in Jun 2024

10/10 Excellent

Mary

Stayed 5 nights in May 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shout out to James - very polite Gentleman
Stayed 3 nights in May 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Mar 2024

10/10 Excellent

Nur Athirah Syazwana

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Jan 2024

10/10 Excellent

Mas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended place to stay, all staf here is very kind and friendly,good service.the housekeeping also so friendly..easy to find food
Stayed 5 nights in Jan 2024

8/10 Good

Kaharuddin

Stayed 1 night in Dec 2023

8/10 Good

fok moi

Stayed 1 night in Nov 2023

10/10 Excellent

KHAIRIL ANWAR BIN ISMAIL

Stayed 1 night in Aug 2023

6/10 Okay

RUSIDDY GANING ANAK SPORRAN

ok
Stayed 3 nights in Jul 2023

8/10 Good

DG NOOR JAHIDAH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable & excellent services
Stayed 1 night in Oct 2022

8/10 Good

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central and affordable
I stayed several nights at Promenade Service Apartment during my one-month roundtrip of Borneo. The apartment is spacious, the bed is confortable and there is a big fridge. There is even a small balcony facing the backyard to hang your laundry. Hot water, TV and Wi-Fi work fine. This is a basic apartment, so don't expect luxury, but if you are looking for a budget option, this is the right choice. The building looks a bit old from outside, but the apartments are new from inside. Be prepared to walk a bit upon check-in as there are many apartments and yours might not be near the reception (the apartments are on the 2nd and 3rd floor with elevator). Central location near the handycraft market and Waterfont restaurants, just behind the Promenade Hotel. Thank you and see you soon again!
Stayed 2 nights in Jun 2022

8/10 Good

Syarif Bush Luang

Stayed 2 nights in Mar 2022

10/10 Excellent

KHAIRIL ANWAR BIN ISMAIL

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

KHAIRIL ANWAR BIN ISMAIL

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lucky to be here
At the cov19 now , this hotel is good , near by all the convenient and food
Stayed 3 nights in Sep 2020

10/10 Excellent

KHAIRIL ANWAR BIN ISMAIL

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Mar 2020

8/10 Good

Jumaan

Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, so clean, they provide all needed facilities for me. Sortly, i'm satisfied with their service...
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Stayed 4 nights in Dec 2019