Ratings based on 34 Verified Reviews
3.8 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Good value for money
Posted 17 Jun 2022 on HotelsDifficult to find - in shopping centre 3rd level, carpark, access by catgo lift. No useable WiFi even in lobby. Free flow drinking water top up. Good cable TV. Friendly staff. Centrally located, walkable to most places
Comment from Hotel Management
10 Jul 2022 by Simon, Hotel Management
Thanks for rating us positively! Glad to see that the services offered by us meet your expectations, we will endeavor to keep it up. Regards, Simon
by A verified traveler
Posted 20 Feb 2020
Room is small but clean and tidy. The front office staff are polite and very helpful.
Comment from Hotel Management
22 Feb 2020 by OYO, Hotel Management
Hey, Roserlie! It is so disheartening to see our valued guest unsatisfied with our services. Surely, we will work upon your feedback to ensure a better experience in the future. Regards, Kevin
by A verified traveler
Posted 16 Nov 2019 on Hotels
Comment from Hotel Management
17 Nov 2019 by Zara, Hotel Management
Hi, Timah! As per the feedback, it seems that your stay with us has not been up to the mark, however, we will definitely improve our services with our continuous efforts. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Hope to host you soon :) Regards, Zara
by A verified traveler
Posted 1 Nov 2019 on Hotels
Ok
Comment from Hotel Management
1 Nov 2019 by OYO, Hotel Management
Hi, Michael! Thanks for appreciating our efforts by rating us positively. Looking forward to hosting you soon with a pleasant experience. Regards, Kevin
by A verified traveler
Posted 18 Oct 2019
The hotel is hidden inside the Star City Mall 3rd floor, lacking proper signage made it even harder to locate it. Only have one common use lif to access to the hotel, which is poorly maintain that it frequently showing error alarm code that the lift is overloaded even though only 3 persons boarded inside. Hotel is rather old and room is small, the bathroom is oddly designed that it is higher than the room's flooring that you need to go up one step of staircase and without mini bar, hair dryer and cupboard inside the room. However they provide a common use small fridge, a hot &cold water dispensing machine, free tea&coffee, microwave oven and ceramic bowls, a cups and plastic spoons in the lobby. Ventilation is quite bad as cigarette smoke from other rooms entered through our bathroom's air ventilation system. However, staff are friendly and helpful. They helped us to keep our luggages as we arrived earlier than check in time and also after we checked out. A budget hotel that is OK.
Comment from Hotel Management
19 Oct 2019 by Zara, Hotel Management
Something like this should not have happened, We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted within our team to take necessary measures so that such issues do not repeat. Regards, Zara
by A verified traveler
Posted 12 Aug 2019
Comment from Hotel Management
13 Aug 2019 by Zara , Hotel Management
Glad to see that you have rated us positively, Do give us more chances to delight you in the future. Regards, Zara
by A verified traveler
Posted 24 Mar 2019 on Travelocity
by A verified traveler
Posted 25 Oct 2018 on Hotels
by A verified traveler
Posted 5 Jun 2018 on Hotels
Recommended
for Getaway With Friendsby A verified traveler
Posted 19 Apr 2018 on Hotels
