Ratings based on 230 Verified Reviews

4.2 out of 5
89% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 8 Sep 2024
Everything was walkable distance. Despite it being crowded on the weekend due to some market....still could sleep well.....it was a good trip. Will definitely stay here again. Good for solo travellers as it was an option for a single bed.
3 out of 5
by A verified traveler

Posted 14 Aug 2024
Ok hotel centered on old area of kota kinabalu. Staff was very nice. Room was average with some updates. Has refrigerator but also has slot that room key must be inserted in for electricity to work. When you take key and leave room refrigerator has no power. Why have refrigerator? Hotel was quiet but hallways smelled like cigarettes. I think there are better choices in KK at this price point.
Comment from Hotel Management
14 Aug 2024 by Henry, Hotel Management
Good evening Dear Mr. Scott! Thank you very much for your advice. Regarding the issues no power supply when the key taken out from the key power supply, We have inform the management and action will be taken very soon to solve this issue. As for the cigarette smell along the hallway, we have found out that a guest stayed next to your room smoked inside the room even though we have already informed the guest no smoking is allowed in the hotel upon check in but he still do so. The management sincerely apologized for any inconvenience caused. Take care.
5 out of 5
by A verified traveler

Great Stay, Great Location

Posted 12 Jan 2024 on Hotels
Walking distace from main pier and bus station. Not far ride from airport. Staff were all wonderful. Would stay again 100%.
3 out of 5
by A verified traveler

Posted 16 Oct 2023 on Wotif
Basin tap is tight and the toilet roll is far to reach
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Dec 2022
5 out of 5
by A verified traveler

Posted 4 Jun 2020 on Hotels
It was amazing as the staff and front desk were more than friendly
4 out of 5
by A verified traveler

Very Comfortable and Clean Hotel.

Posted 1 Mar 2020 on Hotels
We really enjoyed our stay here,the rooms were spotlessly clean and the staff were very helpful and friendly. Lots of restaurants and shopping around this area, would definitely use the hotel again. use again.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Oct 2019 on Hotels
4 out of 5
by A verified traveler

A bit disappointed this time

Posted 6 Oct 2019 on Hotels
Location - Excellent Staff - friendly Cons - room a bit dusty and no hot water shower for room 9416.
3 out of 5
by A verified traveler

Posted 24 Sep 2019
Location is good but too noisy even we closed the windows, and someone ate durian in the hotel.