Ratings based on 973 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Aug 2024
Ocean view room was amazing.
Recommend the 2 island tour booked from the hotel
by A verified traveler
Posted 4 Jul 2024
The hotel is clean and the room is spacious. It is situated right opposite the night market and pretty close to imago shopping arcade. The staff here are excellent. They go out of their way to make our stay as pleasant as possible. Highly recommended
Comment from Hotel Management
9 Aug 2024 by Nurqamarina - Guest Experience, Hotel Management
Dear SIMON CHI ON, thank you very much for your 5-star review! We are delighted to hear that our room met your expectations, and that you found our hotel's location strategic with local shops, markets, and malls nearby. We are also pleased to know that you had enjoyed the exceptional service provided by our associates throughout your stay with us. Thank you once again for your review and recommendation, and we look forward to welcoming you back to Le Meridien Kota Kinabalu for another enjoyable stay. Kind regards, Nurqamarina - Guest Experience
by A verified traveler
Posted 18 Jun 2024
Will come again and stay here. Overall good
Comment from Hotel Management
21 Jun 2024 by Nurqamarina - Guest Experience, Hotel Management
Dear Nur Dhamirah Sakinah, thank you very much for your kind review. We hope that you had an enjoyable stay and we look forward to welcoming you back, hopefully soon! Kind regards, Nurqamarina - Guest Experience
by A verified traveler
Posted 15 Jun 2024
Very clean room and friendly staff
Comment from Hotel Management
9 Aug 2024 by Nurqamarina - Guest Experience, Hotel Management
Dear Hyunwoo, thank you for your kind review! We are delighted to know that our room met your standard. We are also glad to know that you had felt our unique Sabahan hospitality and warmth that complements the world renowned Marriott hospitality from our associates! Thank you once again for your review, and we look forward to welcoming you back for another memorable stay. Kind regards, Nurqamarina - Guest Experience
by A verified traveler
Posted 11 Jun 2024
Comment from Hotel Management
13 Aug 2024 by Nurqamarina - Guest Experience, Hotel Management
Dear Lai Ki Janet, thank you very much for your kind review. We hope that you had an enjoyable stay and we look forward to welcoming you back, hopefully soon! Kind regards, Nurqamarina - Guest Experience
by A verified traveler
Posted 9 Jun 2024
Lovely property. Close to airport. Staff is exceptionally helpful. Buffet meals were extraordinary.
It’s quite beautiful. Carpeting throughout needs to be refreshed/replaced. Locker room for pool seemed a bit dated too. Otherwise, spectacular
Comment from Hotel Management
14 Jun 2024 by Nurqamarina, Guest Experience, Hotel Management
Dear Caren, thank you very much for your kind review. We're delighted to hear that you enjoyed the buffet spread and that you had felt our unique Sabahan hospitality and warmth that complements the world renowned Marriott hospitality from our associates! We appreciate your constructive feedback regarding the carpet and the locker room for pool. Please be assured that we will work towards improving these areas to ensure a better experience for our guests, and hopefully, you can see the improvements in your next visit. Once again, thank you for choosing us and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. Kind regards, Nurqamarina - Guest Experience
by A verified traveler
Posted 5 Jun 2024 on Hotels
by A verified traveler
Posted 4 Jun 2024
Next level. This is truly a five star hotel in every way from the facilities to the staff. The location is directly across from the harbour and you can see the fishing boats coming and going.
An easy walk to the Sunday market and the night market. There are shopping centres close by for all your needs. Markets are across the road.
We had a sea view room which was spacious and lovely. Towels were white and fluffy. Bed linen luxurious and the beds and pillows were super comfortable.
The service we received from the staff was next level. Nothing was too much trouble. The staff went above and beyond. We felt very welcomed and loved our 3 night stay.
Highly recommended.
Comment from Hotel Management
7 Jun 2024 by Nurqamarina, Guest Experience, Hotel Management
Dear Cherry, thank you for your kind and glowing review! We’re thrilled to hear that you found your room spacious, comfortable, and that our facilities and services are of five-star quality. Your comfort is our priority, and we're delighted that you had a restful stay. We’re also pleased to hear that you enjoyed the convenient location of our hotel, with its proximity to the harbor, fish market, night market, and shopping centers. We greatly appreciate your recommendation and hope to have the pleasure of welcoming you back for another memorable stay in the future. Kind regards, Nurqamarina - Guest Experience
by A verified traveler
Posted 1 Jun 2024 on Hotels
by A verified traveler
Posted 31 May 2024
Clean & convenient location…only ting my shower hose was leaking…I tink housekeeping over looked that.
Comment from Hotel Management
7 Jun 2024 by Nurqamarina, Guest Experience, Hotel Management
Dear Deborah, thank you for sharing your feedback. We're glad to hear that our cleanliness standard met your expectations. While we're thrilled you enjoyed the convenience of our location, we apologize for any inconvenience caused by the shower hose in your room. Please rest assured that we will address this concern with our team to ensure improvements are made. Thank you once again for your review, and we look forward to welcoming you back to Le Meridien Kota Kinabalu. Kind regards, Nurqamarina - Guest Experience
