Ratings based on 44 Verified Reviews

4.2 out of 5
62% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Rooms are huge and location is great

Posted 26 Jun 2024 on Hotels
Our hotel room was on the first floor with a patio that opened up right to the pool. There was a short wall separating our patio from the pool deck that we could easily hop over to go directly there which would've been handy had we used the pool. The pool looked quite large with tons of sun loungers, had we stayed at this property longer, we definitely would've enjoyed this amenity. Our room was huge with a large bathroom as well. One thing we did not like about the bathroom was that there were no shower curtains or door separating it from the rest of the bathroom so everything got wet – the countertop, the toilet, the floor, even the toilet paper. Location was excellent, just off the strip so it was quiet in the evening but close enough that a quick 2 minute walk and you were in the heart of where all the restaurants, bars and shopping were. It's also a short walk in the other direction to a beach. We didn't interact with the staff very much but when we did, they were very nice. Not much in the way of parking is available, we were lucky to get one of the 4-5 spots they have on the property so be cautious of that if you rent a car on the island.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Jul 2023 on Hotels
2 out of 5
by A verified traveler

Posted 19 Jun 2023
We booked a twin bedded studio with kitchen area. We were given a tiny dark room with one bed and a balcony facing an internal courtyard and staff’s homes. We asked numerous times for the room we had paid for and finally moved 24 hours later. This room was still nothing like the photos on Expedia and the air conditioning was broken. It was another 24 hours before this was repaired. The staff are helpful but the manager was not. Many of the rooms look much nicer but we were told they are for package guests, not for Expedia customers. All we wanted was what we paid for, as seen on Expedia website. The apartments are in a great location, have a lovely pool but not pleasant due the awful rooms we were given
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 May 2023 on Hotels
5 out of 5
by A verified traveler

Posted 27 Jun 2022
Staff so friendly hotel always kept clean
5 out of 5
by A verified traveler

Definitely recommend

Posted 15 Oct 2019 on Hotels
Very nice hotel just outside the busy centre ... loved it! Staff were extremely friendly. Hotel is practically brand new and modern, great outdoor amenities. Definitely recommend. Already booked agin.
3 out of 5
by A verified traveler

Posted 17 Sep 2019
Upkeep could be better. Some items broken or damaged. Bathroom b small and badly planned and Smelt of drains. Bed was large and comfortable and bed linen clean. Ok for short stay.
4 out of 5
by A verified traveler

Posted 1 Sep 2019
Bed was a bit hard. Room a bit dark but the hotel was clean and staff were very nice
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Jun 2019 on Hotels
5 out of 5
by A verified traveler

Posted 14 Jun 2019
The staff are so friendly, Costa is very helpful and always smiles