Ratings based on 287 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Oct 2024
Great hotel and staff very attentive. A personal feeling behind everything they do
Comment from Hotel Management
25 Oct 2024 by Hotel Manager, Hotel Management
Dear Christopher,Your 5/5 rating fills us with joy! We're thrilled that you had a wonderful stay with us. Your satisfaction is our ultimate goal, and your feedback motivates us to continue delivering exceptional service. We can't wait to host you again and provide another outstanding experience.Sincerely,Kostas ZampetakisHotel Manager
by A verified traveler
Posted 8 Oct 2024
Good staff, and hotel facilities. Very minimalist hotel. Good breakfast. Over a miles walk to Kos.
Comment from Hotel Management
10 Oct 2024 by Hotel Manager, Hotel Management
Dear Alistair,Thank you for choosing to stay with us and for sharing your positive experience. Your 4/5 rating means a lot to us, and we're thrilled to know that you had a pleasant stay. We are delighted to know that our facilities, breakfast and the service from our staff were up to your satisfaction. We're always striving for perfection, and we appreciate your feedback. Should you have any suggestions for improvement, please feel free to share. We hope to welcome you back soon!Sincerely,Kostas ZampetakisHotel Manager
by A verified traveler
Posted 30 Sep 2024
Comment from Hotel Management
1 Oct 2024 by Hotel Manager, Hotel Management
Dear Joanna,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Sincerely,Kostas ZampetakisHotel Manager
by A verified traveler
Posted 29 Sep 2024
Nice location outside of the main town yet still walkable. Room was spacious, but the quality of the decor lacked finess. Pool area was nice, but view across the road of litter on the beach area was not great. Food was great, but a limited menu if you stay for over a week.
Comment from Hotel Management
1 Oct 2024 by Hotel Manager, Hotel Management
Dear Christopher,We're delighted that you enjoyed your recent stay with us, as reflected in your 4/5 rating. Your satisfaction is our top priority, and we're grateful for your both excellent and constructive feedback! We will be happy to to introduce improvements in those areas that didn't work for you for an enhanced future experience. We look forward to having the opportunity to welcome back again before long. Sincerely,Kostas ZampetakisHotel Manager
by A verified traveler
Posted 23 Sep 2024
The staff were amazing. Very friendly and helpful
Comment from Hotel Management
24 Sep 2024 by Hotel Manager, Hotel Management
Dear nicholas, I appreciate your excellent rating and your kind words about our staff. We do take pride in catering to our guests' needs the best way we can. We hope to have the chance to welcome back soon! Sincerely,Kostas ZampetakisHotel Manager
by A verified traveler
Posted 14 Sep 2024
We stayed in the premium pool suite. Was lovely. Bit noisy with traffic but that didn't bother us. What bothered us was the staff taking smoke breaks and continuously chatting right next to our room which we thought qas a bit much. Other than that, stay was excellent. We're coming back again next year for our honeymoon!
Comment from Hotel Management
17 Sep 2024 by Hotel Manager, Hotel Management
Dear Niamh, receiving a perfect rating from valued guests like you is such a compliment. I was thrilled to read that your stay with us was excellent and that you chose our hotel on such a special occasion. However, I was sorry to read that your room was not entirely up to your satisfaction and that the noise interrupted your comfort. This is very unlike us. Nevertheless, we will communicate your feedback to our staff to prevent further occurrence in the future. We apologize profusely for this negative part of your experience with us this time. But consider our first as last by allowing us another opportunity to host you flawlessly in the future. We this we hope to see you again in the soonest time! Sincerely, Kostas Zampetakis Hotel Manager
by A verified traveler
Posted 27 Aug 2024 on Hotels
Comment from Hotel Management
27 Aug 2024 by Hotel Manager, Hotel Management
Dear Juan,Thank you for your recent stay and for awarding us a perfect rating. Your glowing feedback made our day! We're dedicated to providing memorable experiences, and your satisfaction lets us know we're on the right track. We eagerly await your next visit and the chance to exceed your expectations once more.Sincerely,Kostas ZampetakisHotel Manager
by A verified traveler
Posted 5 Aug 2024
Staff service was second to none. Professional, helpful and they went out of their way to help us with any request that we had.
Comment from Hotel Management
6 Aug 2024 by Hotel Manager, Hotel Management
Dear guy, we are thrilled to read you experienced an excellent, professional service from our staff. We at Aqua Blu go above and beyond daily to make sure our guests have a memorable experience. Your feedback makes us proud and motivates us at the same time. Thank you again for your lovely ratings and review, and we hope to see you again very soon. Sincerely,Kostas ZampetakisHotel Manager
by A verified traveler
Posted 28 Jul 2024
Aqua Blue is a stylish boutique hotel…Staff are extremely attentive and friendly. Managers Kostas and Paris are also very welcoming and very open to feedback.
The only thing to be mindful is that this hotel is very close to main road for the island and rooms at the front could be a little noisy.
Comment from Hotel Management
29 Jul 2024 by Hotel Manager, Hotel Management
Dear Ayse Bilge,thank you so much for your kind feedback and excellent ratings. We are pleased that your stay was so successful, and that you appreciate our earnest efforts to cater to our guests' needs in every possible way. I will make sure that I share your kind comments with Paris and the entire team. We hope that you will have another opportunity to visit our stylish Aqua Blu hotel soon. Sincerely,Kostas ZampetakisHotel Managers
by A verified traveler
Posted 25 Jul 2024
Not a 5 * experience ! Location is awful, facilities really not up to a standard of a boutique hotel. More like a solid 3*. Management and staff very lovely
Comment from Hotel Management
6 Aug 2024 by Hotel Manager, Hotel Management
Dear magdalena,It was kind of you to note our management and staff as lovely despite being disappointed with our location and facilities. I am also saddened to read that Aqua Blu is not up to 5 star boutique hotel. Please note that the most puzzling is probably how sharply it contrasts to almost every bit of feedback that our hotel is accustomed to receive. However, please reach out to us by email to learn more how we can further improve our product and services so that it exceeds your expectations. Looking forward to hearing your thoughts. Thank you for the feedback. Sincerely,Kostas ZampetakisHotel Manager
