Ratings based on 244 Verified Reviews

4.2 out of 5
78% of guests recommend
4.1 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 1 Nov 2024
The property was right downtown Koror with all of its amenities. Staff was super friendly and kind. The view in either directiond to the rooms was breathtaking.
5 out of 5
by A verified traveler

Posted 15 Aug 2024
Friendly staff, great facilities. Access to nearby local restaurants and stores.
4 out of 5
by A verified traveler

Posted 13 Aug 2024
Clean, well maintained. TV station selection could be updated.
5 out of 5
by A verified traveler

Posted 11 Jul 2024
Excellent customer service
3 out of 5
by A verified traveler

Posted 21 Jun 2024
They had lots of parking (underground too). It’s b a large hotel, so when others were sold out they had a last minute room for us. I told them my husband was injured and I needed help. They offered a security guard to wheel chair him from across the street (which was super nice). Then they put us in a room that had the bathtub entry more than 2 feet off the floor (not cool). Especially when they have other rooms with a walk in shower. The hotel echos and you can hear kids playing in the pool or game (pool table/ foseball) area all the way on the highest floor (6th). Now staying that’s high is beautiful and you can see over nearby hotel a to the water, so the view is great. The bed an and towels are hard. It’s a Chinese co-owned hotel and feels that way at breakfast. I would stay here if i was desperate. They offer free hotel transfer to/from he airport if you book online like expedia etc. off not they connect you to a safe taxi service.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 May 2024
2 out of 5
by A verified traveler

Posted 19 May 2024 on Hotels
Not so good need cleaning
4 out of 5
by A verified traveler

Posted 13 Apr 2024
Airport transportation
4 out of 5
by A verified traveler

Posted 31 Mar 2024
The decor is a bit dated with lots of glass and shiny surfaces -- think 80s glamour -- but the rooms are spacious and comfortable and the staff is very friendly and helpful (as was everybody I encountered in Palau). The hotel caters to Asian tourists so the complimentary breakfast may seem a bit lacking to westerners who are accustomed to basics like yogurt, bacon and even orange juice. The wifi was better than I've experienced in some urban hotels, and while the shower took a while to heat up, it did eventually. While it will ultimately depend on availability, I was able to get a late checkout to 6pm for half the daily rate. There's a luggage room if you need to store your bags between check-out time and your flight. The hotel is right on the main strip so you're close to restaurants, the post office and other amenities. There are no beaches or parks nearby though, so you're limited to the pool if you want to go swimming.
5 out of 5
by A verified traveler

Posted 13 Mar 2024 on CheapTickets
Excellent professionnel staff