Ratings based on 107 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Oct 2024
Great facility..location, food, convenience all good..
Comment from Hotel Management
4 Oct 2024 by COVE RESORT PALAU TEAM, Hotel Management
Greetings from COVE Resort Palau, Ms. Charity!We highly appreciate your time and effort into leaving this good review. Our staff love nothing more than to make sure your stay is exceptional.We look forward to seeing you here again at the COVE.Safe travels until the next time!Thank you for staying with us.
by A verified traveler
Posted 4 Sep 2024
Lovely place with lovely staff. Very convenient location. Highly recommend
Comment from Hotel Management
5 Sep 2024 by COVE RESORT PALAU MANAGEMENT, Hotel Management
Greetings from COVE Resort Palau, Ms. Rebecca!Your wonderful feedback is greatly appreciated. We are glad to hear that you enjoyed your stay and our services. The staff sends their warm regards and wishes you safe travels for your future trips.We are looking forward to welcoming the people you will be recommending us to.If there is anything we can improve on, please do not hesitate to let us know. Hope to welcome you back again, soon!Thank you!
by A verified traveler from Stuart
Posted 4 Apr 2024
The carpeting is pretty dirty for a newer hotel. Shuttle rides to the airport are almost double per person tgst a taxi.
Comment from Hotel Management
6 Apr 2024 by COVE RESORT PALAU MANAGEMENT, Hotel Management
Greetings from COVE Resort Palau, Mr. Mark!Thank you for taking the time to leave us this review. We do apologize for any inconveniences you have experienced during your stay. Kindly let us know what else we can improve on. We do hope we are not placed in your permanent disfavor.We hope to welcome you back, soon.Again, thank you so much!
by A verified traveler
Posted 27 Feb 2024
Beautiful property. Casual and tropical. Friendly and helpful staff. Updated rooms
Comment from Hotel Management
27 Feb 2024 by COVE RESORT PALAU TEAM, Hotel Management
Greetings from COVE Resort Palau, Ms. Pamela!Thank you for taking the time to leave us this great review. We are glad to hear that you are happy with our services and enjoyed your stay. We hope to welcome you back soon. Thank you!
by A verified traveler
Posted 18 Feb 2024
Very quiet resort but the staff were welcoming and helpful and the food very good. It was also extremely for our transition to the Palau aggressor liveaboard dive boat
Comment from Hotel Management
18 Feb 2024 by COVE RESORT PALAU TEAM, Hotel Management
Greetings from COVE Resort Palau, Ms. Pamela!Thank you so much for leaving us this great review. We are happy to hear that you have enjoyed your recent stay with us. We aim to provide the best services possible to ensure that we meet your expectations.We are looking forward to welcoming you back soon! Safe travels!Thank you for choosing COVE Resort Palau!
by A verified traveler
Posted 23 Oct 2023
Very nice staff
Comment from Hotel Management
6 Nov 2023 by COVE RESORT PALAU TEAM, Hotel Management
Greetings from COVE Resort Palau, Mr. Kelly!We appreciate the wonderful review. Your great remarks thrill us as our product/services has surpassed your expectations. We appreciate you selecting us.We hope to see you again soon! Have a great a day!
by A verified traveler
Posted 23 Oct 2023
Staff is pleasant. Building is showing its age. Lack of maintenance is starting to effect structure.
Comment from Hotel Management
6 Nov 2023 by COVE RESORT PALAU TEAM, Hotel Management
Greeting from COVE Resort Palau, Mr. Larry!Thank you for choosing COVE Resort Palau, we are happy to accommodate you! Your valuable feedback is much appreciated and we will surely find ways to improve. We are looking forward to welcoming you back! Take care!
by A verified traveler
Posted 22 Oct 2023
Hotel suffers from the smell of mold. Resort is showing its age with lack of proper maintenance. Staff is pleasant. Clearly the resort will suffer more and more with age and lack of care.
Comment from Hotel Management
6 Nov 2023 by COVE RESORT PALAU TEAM, Hotel Management
Greetings from COVE Resort Palau, Mr. Larry!Thank you for sharing your experience with us, this is greatly appreciated and with that we are able to improve our services. We will ensure to resolve any matter of concern.We hope to see you again soon!
by A verified traveler
Posted 13 Oct 2023
Comment from Hotel Management
6 Nov 2023 by COVE RESORT PALAU TEAM, Hotel Management
Greetings from COVE Resort Palau, Mr. Kensuke!We truly appreciate your feedback and are always striving to improve.We hope to welcome you back soon!
by A verified traveler
Posted 8 Oct 2023
Wish there could be more dining options in the hotel or cooking could be better. I went to Drop Off next door for all my meals except for breakfast which was included in the room charge.
Comment from Hotel Management
6 Nov 2023 by COVE RESORT PALAU TEAM, Hotel Management
Greetings from COVE Resort Palau, Mr. John!Thank you so much for taking the time to leave us feedback. What you have shared with us will help us improve our services. We are now open for Lunch and we hope our shortcomings will not place us in your permanent disfavor. We look forward to welcoming you back to the COVE Resort Palau in the near future.
