Ratings based on 202 Verified Reviews
3.2 Room cleanliness
3.4 Service & staff
2.6 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
22 Oct 2024 by NEOHOSTEL Berlin, Hotel Management
Dear Guest, Thank you for your visit and leaving a feedback. We hope you will visit us in future! All the best,
by A verified traveler
Posted 20 Oct 2024
No parking notice shows up. Got a parking fine ticket
Comment from Hotel Management
22 Oct 2024 by NEOHOSTEL Berlin, Hotel Management
Dear Guest, Thank you for your visit and leaving a feedback. We hope you will visit us in future! All the best,
by A verified traveler
Posted 4 Oct 2024
Comment from Hotel Management
15 Oct 2024 by RESHMA NAIR, Hotel Management
Dear Guest Thank you for your review. We are happy that you had a good stay with us .Hope to host you in future. Regards NEOHOSTEL
by A verified traveler
Posted 29 Sep 2024
The place is dirty !, toilets are smelly and not very clean .
Found a spider in my room!
And The worst thing is it is very far from the city center... at least it takes an hour to get to the center.
Comment from Hotel Management
15 Oct 2024 by RESHMA NAIR, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay. Cleanliness is a top priority for us, and we regret that this was not reflected during your visit. We will immediately address the cleanliness of both the rooms and common areas with our housekeeping team to ensure such issues are not repeated. Regarding the distance from the city center, we understand that it may not be ideal for all guests, and we are sorry if this impacted your stay negatively. We always strive to provide clear information about our location to avoid any confusion.Once again, we apologize for the shortcomings you encountered. Should you give us another opportunity, we’d be happy to make your next stay much more comfortable.Best regards, NEOHOSTEL
by A verified traveler
Posted 28 Sep 2024
Not so good pillow
Comment from Hotel Management
15 Oct 2024 by RESHMA NAIR, Hotel Management
Dear Guest Thank you for your review. We are happy that you had a good stay with us and consider your suggestion.Hope to host you in future. Regards NEOHOSTEL
by A verified traveler
Posted 23 Sep 2024
Neohostel is clean, well-kept, and budget-friendly. Though situated on the outskirts of Berlin, the tram conveniently stops right outside the accommodation.
Comment from Hotel Management
26 Sep 2024 by RESHMA NAIR, Hotel Management
Dear Guest Thank you for your words .We are happy that you had a great stay with us .Hope to hoste you in future.Regards NEOHOSTEL
by A verified traveler from Auckland
Posted 18 Sep 2024
Amazing place to stay at, people and staff there were friendly. Would definitely go back there and reccomend to anyone looking for a place to stay 😊
Comment from Hotel Management
26 Sep 2024 by RESHMA NAIR, Hotel Management
Dear Guest Thank you for your words .We are happy that you had a great stay with us .Hope to hoste you in future.Regards NEOHOSTEL
by A verified traveler
Posted 17 Sep 2024
Canny little spot. Proper trek to get to main city centre. All in all it was proper nice and well worth the money. Breakfasts were lush, I was a massive fan of the yogurt (yummers). :)
Comment from Hotel Management
26 Sep 2024 by RESHMA NAIR, Hotel Management
Dear Guest Thank you for your words .We are happy that you had a great stay with us .Hope to hoste you in future.Regards NEOHOSTEL
by A verified traveler
Posted 23 Jul 2024
Comment from Hotel Management
25 Jul 2024 by RESHMA NAIR, Hotel Management
Dear Guest Thank you for your review.We apologise for any inconvinience caused during your stay with us.We hope to host you in future. Regards NEOHOSTEL
by A verified traveler
Posted 10 Jul 2024
No air conditioners or fans in rooms, lockers don’t actually lock, €11 is a joke for the breakfast that is offered. No paper towel provided or hand dryers in any of the bathrooms. The amenities that are available are pretty new and the place is kept very clean by the friendly staff.
Comment from Hotel Management
16 Jul 2024 by NEOHOSTEL Berlin, Hotel Management
Dear guest. Thank you for your review, you can buy a locker with us at reception, the breakfast price that we offer its a normal price for a breakfast in Germany, we offer a variety of options, from bread, cheese, ham, fruits, coffee and more. We hope to see you again soon!All the best, NEOHOSTEL
