Ratings based on 116 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Oct 2024
The front desk lady was amazing! Extremely helpful and welcoming. Great place to stay and approx 10 minute walk to the beach. Loads of restaurants nearby
Comment from Hotel Management
8 Oct 2024 by Guest Relations Manager, Hotel Management
Dear Shanaz, thank you for taking the time to share your experience at Basel Hotel. We are glad to hear that you found both the hotel and our staff pleasant, and that the staff left a good impression with their friendliness and willingness. We deeply appreciate your kind words towards her. We look forward to welcoming you back in the future for another excellent stay. Best Regards,
by A verified traveler
Posted 13 Sep 2024
Staff was nice
Comment from Hotel Management
23 Sep 2024 by Guest Relations Manager, Hotel Management
Dear Faleh, we genuinely appreciate the feedback you've shared about your recent stay with us.We're pleased that you found our staff nice. Creating a welcoming and helpful atmosphere for our guests is one of our top goals. Hoping to welcome you again very soon. Best Regards,
by A verified traveler
Posted 28 Aug 2024 on Hotels
Comment from Hotel Management
30 Aug 2024 by Guest Relations Manager, Hotel Management
We really thank you for invested a few minutes of your precious time in leaving us an excellent rating. We feel honored to see your outstanding rating knowing you had such a beautiful experience with us. We look forward to welcoming you back in the not too distant future. Best Regards,
by A verified traveler
Relaxing stay in Konyaalti, Antalya
Posted 14 Jul 2024 on HotelsWe were told that the desk is manned 24hrs a day, so we would have no issues checking in. (1am)
We were greeted by Mr Sarhat, he was welcoming and polite. He later helped me order food in from a take out (2am)
In the morning, we were greeted by a new member of staff, Mr Sabir. He was equally a pleasant, polite and helpful person.
One one of the days we had a tour booked - they always seem to collect before breakfast. Sabir went to the kitchen and got us some fresh bread (Pisi) which he didn't need to do - this was extremely kind of him.
We met Mr Murad, the manager later in the afternoon. He was extremely helpful in getting tours booked. He was also great to have a chat and laugh with!
If you visit and decide to book any tours, Murad will gladly help. I would say, take towels, swimwear, and a change of clothes if you go on a boat tour!
The breakfasts were traditional Turkish, so if you only eat western continental, do request additional items as you will struggle. Black tea was on tap, coffee too.
The rooms were cleaned as long as you put the "clean my room" tag up on the door handle which is as expected. They were always cleaned to a very good standard. They top your fridge/cooler with water on every clean.
The pool was a delight to use, especially to cool off from the searing heat of the afternoon!
Request towels, as they are not kept poolside.
I would visit again in a heartbeat. I loved our stay here.
Comment from Hotel Management
15 Jul 2024 by Guest Relations Manager, Hotel Management
Dear Inderjit, we truly cannot thank you enough for the praising review and rating you shared following your recent stay. We feel honored to see your outstanding rating knowing you had such a beautiful experience with us. We look forward to welcoming you back in the not too distant future. Best Regards,
by A verified traveler
Posted 19 Dec 2023 on Hotels
Comment from Hotel Management
11 Jan 2024 by Guest Relations Manager, Hotel Management
Dear Steve, thank you for your feedback. I do hope we might have the joy of welcoming you back to Basel Hotel on a future occasion, and that we may impress you to improve your rating after your next stay. Best Regards,
by A verified traveler
Posted 26 Nov 2023
Comment from Hotel Management
11 Jan 2024 by Guest Relations Manager, Hotel Management
Dear Annelie, we really thank you for invested a few minutes of your precious time in leaving us a 5-star rating here on Hotels.com. We are already looking forward to welcoming you back soon. Best Regards,
by A verified traveler
Posted 1 Nov 2023
Comment from Hotel Management
22 Nov 2023 by Guest Relations Manager, Hotel Management
Dear Janet, we really thank you for invested a few minutes of your precious time in leaving us this rating. Basel team family hopes to have the opportunity to welcome you back to in the near future. Best Regards,
by A verified traveler
Posted 25 Sep 2023 on Hotels
Comment from Hotel Management
27 Sep 2023 by Guest Relations Manager, Hotel Management
Dear Reka, we really thank you for invested a few minutes of your precious time in leaving us this rating. We are already looking forward to welcoming you back soon. Best Regards,
by A verified traveler
Posted 16 Jul 2023
Our stay at Basel hotel was fabulous! The ambiance of the hotel is gorgeous, the staff are friendly, the breakfast is really nice. I highly recommend staying here!
Comment from Hotel Management
16 Jul 2023 by Guest Relations Manager, Hotel Management
Dear Gabriela, Thanks for your amazing review. We're thrilled to hear you enjoyed your stay and appreciate you recommending us. We hope your travels bring you back to us again very soon. Best Regards,
by A verified traveler
Posted 24 Oct 2022 on Hotels
