Ratings based on 206 Verified Reviews

3.6 out of 5
80% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 10 Jul 2024 on Hotels
Comment from Hotel Management
29 Jul 2024 by フロント 田中, Hotel Management
ご宿泊いただきまして誠にありがとうございます。高評価に恐縮しています。まだ課題も多いので、それらをしっかり改善し、さらに良くなったと言われるように頑張ります。頬が緩むご投稿に感謝です。ありがとうございました。
4 out of 5
by A verified traveler

Posted 2 Jun 2023
Many amenities such as an option of breakfast buffet and an access of hot spa.
Comment from Hotel Management
28 Jun 2023 by front Watanabe, Hotel Management
Thank you very much for staying at APA Hotel Komatsu Grand.Thank you very much for your kind comments.We will continue to strive to improve our services every day so that everyone can be satisfied.Thank you for your valuable comments during your busy schedule.We look forward to welcoming you again.
4 out of 5
by A verified traveler

Posted 2 Nov 2019 on Hotels
Staff are friendly. Location is good. Private and public bath avaliable.
4 out of 5
by A verified traveler from Pissburgh, us

Posted 28 Jan 2019
Hotel lobby is too warm. Save energy! It’s not a necessary to greet loud in the breakfast room.
Comment from Hotel Management
21 Mar 2019 by APAHOTEL, Hotel Management
Thank you for staying at APA Hotel Komatsu. Save energy. Tell about the voice of breakfast staff. Thank you for your valuable opinion.
3 out of 5
by A verified traveler

Posted 16 Nov 2018
Very small room . In the photo it was twin bed. But given single bed
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Oct 2018
3 out of 5
by A verified traveler from osaka

This traveler left a rating score only Posted 17 Oct 2018
4 out of 5
by Barry

Posted 28 Jul 2017 on Hotels
Started out a little rough but the staff worked hard to correct the issue.
4 out of 5
Recommended
for Everyone
by A verified traveler from madison,al

Nice hotel close to airport

Posted 10 May 2017
Pros: Closeness to airport
Cons: Breakfast buffet hours.
Location: Nothing really. I had to walk 15 minutes to find a market to have breakfast.
15 minutes ¥1600 ride to airport. Breakfast buffet ends too early at 9:30am. Saw pictures of nice onsen (public bath) but did not have chançe to use it.
4 out of 5
by Baromey

This traveler left a rating score only Posted 21 Jul 2016 on Hotels