Ratings based on 240 Verified Reviews

3.6 out of 5
77% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 3 Nov 2024
AC of my room didn’t work because of hotel’s setting. So I opened the window of my room all night. And the shower room is full of mold.
Comment from Hotel Management
4 Nov 2024 by フロント 田中, Hotel Management
この度はご宿泊いただきまして誠にありがとうございます。至らない点が多々あり、ご満足には程遠い結果になったことをお詫び申し上げます。今一度、見つめ直しご指摘いただいた点も含め改善に努めてまいります。気付きの機会をありがとうございました。
5 out of 5
by A verified traveler

Posted 10 May 2021 on Hotels
Comment from Hotel Management
3 Oct 2021 by フロント 西道, Hotel Management
この度はアパホテル〈小松〉にご宿泊頂き、誠にありがとうございました。 ご滞在中はごゆっくりお寛ぎいただけましたでしょうか。 またのご来館をスタッフ一同、心よりお待ち申し上げております。
4 out of 5
by A verified traveler

Posted 12 Oct 2018
Great hotel . With all necessary amenities . Near station and with a parking next to hotel with abt 800 yen parking fee seprate.
3 out of 5
by A verified traveler

Posted 17 Aug 2018 on Hotels
Front desk staff no English speaking at all, not recommend to international travelers
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Aug 2018 on Hotels
4 out of 5
by A verified traveler

Older Property, But Comfortable

Posted 13 Apr 2016 on Hotels
The hotel is definitely on the older sign - it's well worn, but the rooms are comfortable. Free breakfast is across the street, at the Komatsu Grand Hotel (another APA property). The hotel is close to Komatsu's main shopping area and Rojo Park. Parking is cheap (about 800 yen).
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jan 2014 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Dec 2013 on Hotels
4 out of 5
by A verified traveler from Stuttgart

Friendly Hotel

Posted 20 Jul 2011 on Hotels
Staff was very friendly and helpful. Rooms are basic but have everything what is necessary. Good location near railway station. Carpets on the corridor need to be renewed.
3 out of 5
by A verified traveler

Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by フロント 田中, Hotel Management
この度はアパホテル〈小松〉にご宿泊いただきまして誠にありがとうございます。またご投稿にも感謝申し上げます。引き続き、多くのご満足を提供できるように気を引き締め頑張ります。今後とも変わらぬご愛顧をよろしくお願いいたします。