Ratings based on 50 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Oct 2024
Comment from Hotel Management
12 Nov 2024 by Vinod Kurup- Reservation Manager, Hotel Management
Dear Sir,Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had an exceptional stay at Quilon Beach Hotel. Our team takes great pride in creating memorable experiences for each of our guests, and it's truly rewarding to know we met your expectations.We look forward to welcoming you back soon for another relaxing stay by the sea.
by A verified traveler
Posted 9 Jul 2024
Overall good, however needs improvement in keeping carpet in good condition. through unwanted things wherever supervisor find in their eyes
to elevate to a true 5 star hotel premise
Comment from Hotel Management
25 Aug 2024 by Vinod Kurup- Reservation Manager, Hotel Management
Dear Guest,Thank you for taking the time to share your experience with us. We’re pleased to hear that you found your stay overall good, but we sincerely apologize for the issues you encountered regarding the condition of the carpet and the management of unwanted items.Maintaining our hotel to the highest standard is a priority for us, and we appreciate your constructive feedback. We will ensure that our housekeeping and supervisory teams are more vigilant in addressing these areas to elevate our service to the true 5-star experience you deserve.Your feedback is invaluable in helping us improve, and we hope to welcome you back in the future for an even better stay.Sincere regardsVinod KurupReservation Manager0474 2769999crs@qresorts.inQuilon Beach Hotel & Convention Centre, Kollam
by A verified traveler
Posted 28 Apr 2024 on Hotels
Comment from Hotel Management
13 Jun 2024 by Vinod Kurup- Reservation Manager, Hotel Management
Dear Guest,Thank you so much for your perfect score and wonderful feedback! We're thrilled that you had such a fantastic experience at Quilon Beach Hotel.We strive to provide exceptional service and amenities, and we're delighted that you found everything to your satisfaction. Your appreciation means a lot to us.We look forward to welcoming you back for another outstanding stay in the near future.
by A verified traveler
Posted 23 Mar 2024 on Hotels
by A verified traveler
Great hotel in need of a few upgrades.
Posted 8 Feb 2024 on HotelsGenerally I enjoyed my stay at the hotel. The staff was very pleasant, the restaurant was fine, and the hotel was near a number of interesting sites. However, the hotel could benefit from a few minor but noticeable signs of aging. My recommendation to the hotel is to replace the hall carpet and elevator flooring, repaint the room walls, and reseal and paint the lobby roof, which is on display when taking the elevator. Also please, drop the elevator music, or replace it once in a while.
Comment from Hotel Management
11 Feb 2024 by VINOD KURUP - RESERVATION MANAGER, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback with us regarding your recent stay at Quilon Beach Hotel. We're pleased to hear that you enjoyed various aspects of your visit, including our pleasant staff, restaurant, and convenient location near interesting sites.We appreciate your constructive suggestions regarding the maintenance and improvements needed within the hotel premises. Your insights are invaluable to us as we continually strive to enhance the guest experience. Rest assured, we will take your recommendations into serious consideration and discuss them with our management team for future improvement plans.Regarding the elevator music, we understand that preferences vary, and we will certainly review our music selection to ensure it caters to the diverse tastes of our guests.We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.Warm regards,Vinod KurupReservation Manager
by A verified traveler
Posted 21 Aug 2023 on Hotels
Comment from Hotel Management
22 Aug 2023 by Vinod Kurup- Reservation Manager, Hotel Management
Dear Guest, Thank you for choosing to stay at Quilon Beach Hotel and taking the time to share your feedback with us. We are sorry to hear that your stay did not meet your expectations, we genuinely apologize for any inconveniences you may have encountered during your time with us. Your feedback is of utmost importance to us, and we take it seriously as it guides us in making the necessary enhancements to our services and facilities.We would love the opportunity to learn more about your specific concerns, so we can address them in detail and prevent similar issues from occurring in the future. If you could kindly provide more details about your experience or any specific areas that you felt were lacking, we would be grateful.Please know that your feedback is invaluable to us, and we are committed to making the improvements necessary to provide our guests with exceptional service and memorable stays. Once again, we value your feedback and will use it to better serve our guests in the future.Sincere regardsVinod KurupReservation Manager
by A verified traveler
Posted 14 Feb 2023
Comment from Hotel Management
9 Mar 2023 by VINOD KURUP - RESERVATION MANAGER, Hotel Management
Greetings from The Quilon Beach Hotel And Convention centreDear Guest,Thank you for your kind review and for visiting us recently. We are sorry to hear that your recent stay with us didn't meet your expectations. We would love to hear more from you, so we can rectify the issue and work towards providing better service to our guests. We value every feedback and work on priority to rectify all guest complaints. Our highest priority is making sure every guest has a relaxing experience in clean, comfortable and utilise the beauty of our location. We would like to serve you again with best of our hospitality. Come back soon...Sincere RegardsReservation Team
by A verified traveler
A really good hotel
Posted 17 Dec 2022 on HotelsOverall a fantastic experience from the hotel. The rooms were good, the food was amazing and the service was top-notch.
Comment from Hotel Management
4 Jan 2023 by VINOD KURUP, Hotel Management
“We're really grateful and appreciate you taking the time to share your rating with us.” We’ve passed your comments on to our team so they can enjoy the good vibes too. Comments like yours make our work worthwhile. Please let us know if there are any areas we can improve upon in future, we value our customer’s feedback for helping us to keep improving our serviceSincere RegardsVinod KurupReservation Team The Quilon Beach Hotel & Convention Center
by A verified traveler
Posted 8 Aug 2022
Good
Comment from Hotel Management
13 Feb 2023 by VINOD KURUP, Hotel Management
Greetings from The Quilon Beach Hotel And Convention centreDear Guest,Your review is very impressive to us. It is very rewarding to hear your perspective of our Hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable and memorable experience. We look forward to serving you again and giving you another five -star experience.Sincere RegardsReservation Team0474 2769999crs@qresorts.in
by A verified traveler
Posted 15 Jul 2022
Excellent staffs - they made our stay pleasant. Good breakfast, lunch dinning options.
Comment from Hotel Management
13 Feb 2023 by VINOD KURUP, Hotel Management
Greetings from The Quilon Beach Hotel And Convention centreDear Guest,It was a pleasure reading your review of ' The Quilon Beach Hotel And Convention centre '. We have an exceptional team whose top priority is making sure every guest is comfortable and feels at home. We appreciate your review and look forward to having you stay with us again.Sincere RegardsReservation Team0474 2769999crs@qresorts.in
